Head Waiter / Waitress

A NEW CHAPTER

At The Ilisian, Galaxy returns in 2027 as Galaxy Dispensary, an eclectic restaurant and gastrobar where the bar, the kitchen and entertainment share the spotlight.

A contemporary interpretation of the golden age of cocktail culture, where classic European bar cuisine meets modern gastronomic indulgence.

With a long-standing place in Athens’ social history, Galaxy enters a new era, bringing together contemporary gastronomy, a vibrant social atmosphere and a distinctive approach to hospitality.

A familiar name. A whole new Galaxy.

WHO YOU ARE

You are a seasoned service professional with personality and poise. You give every table quiet, impeccable attention and leave a lasting impression on even the most discerning guests.

You lead with confidence and precision, guiding your team by example and setting a pace they are proud to follow. With you in charge, your section runs seamlessly.

THE ROLE

As Head Waiter / Waitress, you will lead your own section at Galaxy Dispensary, delivering the luxury, personal service our exclusive clientele expects and supporting the restaurant management team on the floor. Before opening, you will help set up the dining room and service stations, take part in training, menu tastings and trial runs, and help train your team on the Galaxy service standards. Key responsibilities include:

Service & Guest Experience

• Lead your section with presence, so every course and drink arrives with flawless timing and presentation.
• Coordinate table assignments and the flow of service with the host and kitchen teams.
• Guide guests through the menu with real expertise, offering thoughtful food, wine and cocktail recommendations.
• Remember guest preferences and handle special requests and feedback with discretion and grace, bringing in management when needed.
• Process orders and payments accurately through the POS system.
• Make sure the dining area is set up, maintained and broken down to the highest standards.

Team Leadership

• Help lead daily briefings, sharing key updates, guest details and allergies with the team.
• Supervise, train and mentor the Senior and Junior Waiters, building a close, professional team.
• Help coordinate shifts, breaks and section allocation.
• Step in for the Assistant Restaurant Manager when required.
• Make sure your team follows the Galaxy SOPs and health, safety and hygiene regulations (HACCP) on every shift.

WHAT YOU BRING

• A minimum of 3 years’ experience in upscale dining, including at least 1 year leading a section.
• Fluency in English and Greek.
• Strong knowledge of food and wine, with the confidence to recommend pairings.
• A good understanding of restaurant operations and POS systems.
• The ability to lead and motivate a team through busy service.
• Confident and discreet with every guest, from notable names, to loyal regulars and internationals.
• Calm and graceful under pressure, even at the busiest times.
• Impeccable personal presentation, with an eye for the smallest detail.
• Happy to work evenings, weekends and public holidays, when Galaxy comes most alive.
• Availability to start from February 2027.

WHAT AWAITS YOU

• The chance to help write a new chapter for an iconic Athenian name, from the very beginning.
• A culture that values individuality and gives every personality space to shine.
• Competitive remuneration and company benefits.
• Exclusive discounts at The Ilisian and Costa Navarino.
• Growth opportunities, and plenty of room to make your mark.

BEHIND GALAXY

Galaxy is operated by NYNN. NYNN is a series of inspiring places for inspiring people. We handcraft unique environments and experiences, from members’ clubs to resort hotels, to entertainment gastronomies and more. NYNN is developing a portfolio of diverse concepts in Greece with the intention to travel. NYNN is initiated and bootstrapped by ENSOFI Group.