Assistant Restaurant Manager

A NEW CHAPTER

At The Ilisian, Galaxy returns in 2027 as Galaxy Dispensary, an eclectic restaurant and gastrobar where the bar, the kitchen and entertainment share the spotlight.

A contemporary interpretation of the golden age of cocktail culture, where classic European bar cuisine meets modern gastronomic indulgence.

With a long-standing place in Athens’ social history, Galaxy enters a new era, bringing together contemporary gastronomy, a vibrant social atmosphere and a distinctive approach to hospitality.

A familiar name. A whole new Galaxy.

WHO YOU ARE

You are a polished hospitality professional with real presence on the floor, bringing composure to the dining room and sensing what each table needs before they ask.

You are ready to take ownership of the room, moving easily between guiding your team and creating moments guests remember. Meticulous standards come naturally to you, and you take pride in making them feel effortless.

THE ROLE

As Assistant Restaurant Manager, you will lead the floor at Galaxy, making sure the dining room runs with precision, warmth and style, to the standards an exclusive clientele expects. Working alongside the Restaurant Manager, you will help shape the service culture and run the restaurant day to day. Key responsibilities include:

Before the Doors Open

• Help the Restaurant Manager prepare the SOPs and sequence of service.
• Support the recruitment, onboarding and opening training of the F&B service team.
• Help set up OS&E, including receiving, quality checks, inventory, par levels and storage.
• Support the setup of the reservation and POS systems, from floor plans to menu configuration.
• Run the trial runs with the Restaurant Manager, fine-tuning the flow of service until the team is ready to open.

Service & Operations

• Lead daily service on the floor, and step in to lead the restaurant whenever the Restaurant Manager is away.
• Assist with planning rotas, shifts and breaks around business levels, and with managing attendance and disciplinary matters in line with company policies.
• Manage reservations, floor plans, covers and the execution of events, so that every service works for both guests and the business.
• Support the management of the OS&E inventory, keeping back of house storage organised and the restaurant immaculate.
• Ensure POS opening and closing procedures, cash handling and end-of-day reconciliation are carried out accurately.
• Support the Restaurant Manager with cost control and revenue initiatives.
• Ensure full compliance with health and safety, food hygiene (HACCP) and licensing regulations.
• Hold the team to the impeccable Galaxy service standards on every shift.

Guest Experience

• Be a welcoming presence on the floor, recognising regulars, remembering their preferences and offering the unexpected gestures that define true hospitality.
• Handle feedback with discretion and grace, turning every interaction into a chance to impress.
• Work hand in hand with the kitchen, bar and wine teams to deliver one cohesive experience.
• Know the food and drinks offering inside out, and help the team recommend with confidence.

Team Leadership & Development

• Run daily briefings on service priorities, guest details, menu updates and allergies.
• Coach and motivate the F&B service team through ongoing training, helping every team member reach their potential.
• Support the Restaurant Manager with performance reviews, setting clear goals and giving honest, constructive feedback.
• Help build a culture of pride, accountability and respect within the team.

WHAT YOU BRING

• A minimum of 3 years’ experience in a similar supervisory or managerial role within upscale or fine dining restaurants.
• Fluency in English and Greek.
• A solid understanding of restaurant operations, service sequences, and POS and reservation systems.
• Strong food, wine and drinks knowledge, and a real love of gastronomy.
• Experience leading teams in high-volume, high-standard environments.
• Confident and discreet with every guest, from notable names, to loyal regulars and internationals.
• Calm and graceful under pressure, even at the busiest times.
• Impeccable personal presentation, with an eye for the smallest detail.
• Happy to work evenings, weekends and public holidays, when Galaxy comes most alive.
• Availability to start from February 2027.
• Experience in the opening of a new hospitality venue is desirable.

WHAT AWAITS YOU

• The chance to help write a new chapter for an iconic Athenian name, from the very beginning.
• A culture that values individuality and gives every personality space to shine.
• Competitive remuneration and company benefits.
• Exclusive discounts at The Ilisian and Costa Navarino.
• Growth opportunities, and plenty of room to make your mark.

BEHIND GALAXY

Galaxy is operated by NYNN. NYNN is a series of inspiring places for inspiring people. We handcraft unique environments and experiences, from members’ clubs to resort hotels, to entertainment gastronomies and more. NYNN is developing a portfolio of diverse concepts in Greece with the intention to travel. NYNN is initiated and bootstrapped by ENSOFI Group.