Restaurant Manager

A NEW CHAPTER

At The Ilisian, Galaxy returns in 2027 as Galaxy Dispensary, an eclectic restaurant and gastrobar where the bar, the kitchen and entertainment share the spotlight.

A contemporary interpretation of the golden age of cocktail culture, where classic European bar cuisine meets modern gastronomic indulgence.

With a long-standing place in Athens’ social history, Galaxy enters a new era, bringing together contemporary gastronomy, a vibrant social atmosphere and a distinctive approach to hospitality.

A familiar name. A whole new Galaxy.

WHO YOU ARE

You are a true character, at your best on the floor, with an intrinsic passion for hospitality and gastronomy. You read a room at a glance, sense what each guest needs before they ask, and bring the precision of luxury hospitality with the instinct to make it feel effortless.

You are not looking for just another restaurant to manage. You are inspired by the legacy of Galaxy and you are motivated to be part of shaping its new era, with an eye to the future.

THE ROLE

As Restaurant Manager, you will lead the F&B service team, making sure every detail in the dining room reflects the prestige of Galaxy and the meticulous standards our guests expect. Key responsibilities include:

Before the Doors Open

• Work hand in hand with the Executive Chef and the wider F&B team to define the service philosophy, menu presentation and guest journey that will shape the Galaxy dining experience.
• Contribute to bringing the F&B service team together, from defining profiles to the final interviews.
• Contribute to designing and delivering the team training programme.
• Lead the OS&E setup, including receiving, quality checks, inventory, par levels and storage.
• Prepare the SOPs that will make Galaxy feel unmistakably Galaxy, and keep refining them as the restaurant evolves.
• Configure the reservation and POS systems, from floor plans and table layouts to menu setup.
• Lead the trial runs, fine-tuning the flow of service until the team is ready for opening.

Service & Guest Experience

• Lead the floor with flawless attention to every table, setting the right pace, energy and ambience in the room.
• Shape a guest experience that is seamless, personal and quietly exceptional.
• Build lasting relationships with guests, remembering their preferences and offering the unexpected gestures that define true hospitality.
• Handle feedback with discretion and grace, turning every moment into a chance to engage.
• Work effectively with the kitchen and bar teams to deliver one cohesive experience.
• Master every detail of the food and beverage offering, and make sure your team can achieve the same level of ownership and confidence.

Operations & Commercial Performance

• Manage reservations, floor plans, covers and the execution of events, so that every service works for both guests and the business.
• Plan rotas and labour around business levels, keeping costs in check.
• Manage the OS&E inventory, keeping back of house storage organised and the restaurant immaculate.
• Ensure POS opening and closing procedures, cash handling and end-of-day reconciliation are carried out accurately.
• Drive revenue through thoughtful selling, and contribute to budgets, forecasts and cost control with senior management.
• Ensure full compliance with health and safety, food hygiene (HACCP) and licensing regulations.

Team Leadership & Development

• Run daily briefings that align the team on priorities, guest details and menu updates.
• Mentor the Assistant Restaurant Manager, supervisors and team members through ongoing training, spotting talent early and empowering them to grow.
• Carry out regular performance reviews, setting clear goals and giving honest, constructive feedback.
• Manage attendance, breaks and disciplinary matters in line with company policies.
• Build a culture of pride, accountability and respect within the team.

WHAT YOU BRING

• A minimum of 10 years’ experience in upscale or fine dining restaurants, at least 5 of them in a management role.
• Fluency in English and Greek.
• A proven leader who inspires teams in high-volume, high-standard environments.
• Experience with POS and restaurant reservation systems (MICROS, SevenRooms).
• Strong food, wine and drinks knowledge, and a real love of gastronomy.
• Commercial awareness, with experience in budgeting, cost control and performance reporting.
• Confident and discreet with every guest, from notable names, to loyal regulars and internationals.
• Calm and graceful under pressure, even at the busiest times.
• Impeccable personal presentation, with an eye for the smallest detail.
• Happy to work evenings, weekends and public holidays, when Galaxy comes most alive.
• Availability to start from January 2027.
• Experience in the opening of a new hospitality venue is desirable.

WHAT AWAITS YOU

• The chance to help write a new chapter for an iconic Athenian name, from the very beginning.
• A culture that values individuality and gives every personality space to shine.
• Competitive remuneration and company benefits.
• Exclusive discounts at The Ilisian and Costa Navarino.
• Growth opportunities, and plenty of room to make your mark.

BEHIND GALAXY

Galaxy is operated by NYNN. NYNN is a series of inspiring places for inspiring people. We handcraft unique environments and experiences, from members’ clubs to resort hotels, to entertainment gastronomies and more. NYNN is developing a portfolio of diverse concepts in Greece with the intention to travel. NYNN is initiated and bootstrapped by ENSOFI Group.