This Service Sales Specialist role in Cheonan, South Korea, focuses on driving service sales and generating opportunities within the designated area. The position involves penetrating Installed Base (IB) to promote upgrades and solutions, developing new market opportunities, and acting as a salesperson for ABB
This Position reports to:
Service Sales Manager (부장)
Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is: hybrid
This role is contributing to the Connected Care Front-End in Cheonan, South Korea.
You will be mainly accountable for:
- Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
- Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
- Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
- Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
Qualifications for the role
- Minimum 3 years of hands-on experience in automation technologies and tools, with demonstrated expertise in industrial automation platforms
- Experience in technical sales, automation engineering, or related technical roles is preferred
- Strong knowledge of automation software/platforms and demonstrate the ability to quickly learn and adapt to new technical solutions
- Excellent interpersonal and communication skills, with a proven ability to build and maintain strong customer relationships.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related engineering discipline; candidates from other technical backgrounds with proven automation experience are also considered
- Native-level proficiency in Korean and business-level proficiency in English, with strong written and verbal communication skills