Shift Lead- Competitive Pay at LV Petroleum in Wellsville, Kansas, United States focuses on WALK-IN INTERVIEWS: Held weekdays from 11am - 4pm inside our travel center located at 1021 Poplar St, Wellsville,. As a Shift Lead at LV Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts.
WALK-IN INTERVIEWS: Held weekdays from 11am - 4pm inside our travel center located at 1021 Poplar St, Wellsville, KS.
As a Shift Lead at LV Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations.
Key Responsibilities:
- Team Leadership: Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct.
- Customer Interaction: Deliver outstanding service to customers, addressing inquiries and resolving issues effectively.
- Inventory Oversight: Assist with managing inventory levels, conducting stock checks, and placing orders as needed.
- Financial Management: Ensure accurate cash handling, register operations, and daily financial reconciliations.
- Training and Development: Participate in training new employees on company protocols and customer service standards.
- Health and Safety Compliance: Uphold safety regulations and maintain a clean and secure store environment.
- Communication: Collaborate with management and team members regarding store performance and operational needs.
Requirements
- High school diploma or equivalent is required.
- 1-2 years of experience in retail or customer service; supervisory experience is a plus.
- Strong leadership and interpersonal skills.
- Excellent communication skills, both verbal and in writing.
- Ability to manage customer complaints and solve problems effectively.
- Basic proficiency in cash register systems and inventory management.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
- Capability to stand for long periods and lift items weighing up to 50 pounds.
- Able to perform physical tasks, such as restocking shelves and arranging products.
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