Airport ID Officer

International Airport of Heraklion, Crete S.A. is currently looking for a:

Airport ID Officer (AIDO)

Responsibilities

• Receive, review, and process applications for Airport ID Cards & Vehicle permits in accordance with approved procedures and applicable regulatory requirements
• Verify the completeness, accuracy, and validity of submitted documentation, including identity verification, employment or contractual status, operational justification, and required authorizations
• Verify that applicable background-check, security-training, and other eligibility requirements have been satisfactorily fulfilled before issuing or activating Airport ID Cards
• Support the issuance, renewal, replacement, modification, suspension, and cancellation of Airport ID Cards
• Ensure the accurate registration and updating of cardholder information within the Airport ID Management System
• Provide clear guidance to authorized company representatives regarding application procedures, documentation requirements, and Airport ID obligations
• Support the implementation of access authorization procedures for airport restricted areas, Security Restricted Areas (SRA), and Critical Parts of Security Restricted Areas, as applicable
• Verify that access privileges correspond to the cardholder's approved operational responsibilities and demonstrated need for access
• Identify and report discrepancies, irregularities, unauthorized requests, or potential non-compliance relating to Airport ID applications and access privileges
• Maintain complete, accurate, and up-to-date electronic and paper-based records relating to Airport ID applications, authorizations, and cardholder information
• Ensure appropriate handling, secure storage, controlled access, and retention of personal data and security-sensitive information
• Coordinate with authorized representatives of airport departments, airlines, ground handling companies, contractors, service providers, and other airport stakeholders regarding Airport ID applications and requirements
• Support internal security audits, inspections, compliance assessments, and corrective action follow-up activities relating to Airport ID management

Requirements

• Secondary education diploma required; a university degree or vocational qualification in Business Administration, Security Management, Information Systems, or a related field is considered an advantage
• ECDL certification or equivalent demonstrated digital proficiency
• Previous experience in administration, identification card management, access control, security operations, or another regulated operational environment
• Familiarity with airport access authorization procedures, aviation security regulations, and related digital management systems is desirable
• Experience working with identification management software, or related digital platforms is an advantage
• Fluency in Greek and English, both written and spoken; additional languages are an advantage

Competencies

• Strong organizational and administrative skills, attention to detail, and effective prioritization
• High level of accuracy and reliability in processing applications, verifying documentation, and maintaining records
• Good understanding of identification, authorization, confidentiality, and access control principles
• Effective written and verbal communication skills, with the ability to interact professionally with internal and external airport stakeholders