The Analyst manages fee analysis, reconciliations, invoice validation, and exception handling for investment banking products within the Smart Fees department at Smartstream Limited. Key responsibilities include reconciling derivatives and market infrastructure fees, investigating operational discrepancies, and supporting process automation and data analytics initiatives. The role requires strong analytical skills, attention to detail, and a focus on meeting client service level agreements.
The Analyst will join the Smart Fees (Fees & Expense Management) department and be responsible for the analysis, reconciliation, validation, and management of fees related to Brokerage, Clearing, Exchange, Regulatory, and other Market Infrastructure services in accordance with client Service Level Agreements (SLAs).
The role requires a strong understanding of Investment Banking products, fee structures, invoice processing, reconciliations, and exception management. The successful candidate will be expected to perform detailed investigations, manage operational activities with a high degree of accuracy, and work collaboratively with internal and external stakeholders to resolve issues and support client deliverables.
In addition to operational responsibilities, the candidate should demonstrate a strong interest in technology, data analytics, automation, and Artificial Intelligence. We are looking for an intellectually curious individual who enjoys working with data, identifying process improvement opportunities, and leveraging modern tools to improve efficiency and enhance business outcomes.
The ideal candidate will combine strong analytical skills with a proactive mindset and a willingness to learn emerging technologies while developing expertise across Investment Banking products and operational processes.
Requirements
Operations & Reconciliations
Reconcile fees related to OTC and Listed Derivatives products including CDS, IRS, FX, Equities, Bonds, Futures, and Options.
Perform detailed analysis and validation of brokerage, clearing, exchange, regulatory, and market infrastructure fee calculations.
Investigate and resolve operational exceptions, reconciliation breaks, and invoice discrepancies.
Review, validate, and process invoices while maintaining a high level of accuracy and control.
Ensure client SLAs and internal control requirements are consistently met.
Support month-end activities, reconciliations, reporting, and client deliverables.
Escalate issues appropriately and contribute towards timely resolution.
Data Analysis & Business Insights
Analyze operational and financial data to identify trends, anomalies, and potential improvement opportunities.
Support the preparation of management reporting, dashboards, and operational metrics.
Perform detailed investigations into data variances and provide supporting analysis.
Assist in generating meaningful insights that improve operational efficiency and decision-making.
Develop strong data interpretation and problem-solving capabilities.
Process Improvement & Automation
Identify opportunities to reduce manual effort and improve operational efficiency.
Support automation and process improvement initiatives across the department.
Participate in testing, validation, and implementation of process enhancements.
Assist in documenting procedures, controls, and operational best practices.
Contribute ideas that improve productivity, scalability, and operational effectiveness.
Develop an understanding of automation technologies and assist with implementation activities where appropriate.
Technology & AI Innovation
Explore and utilize AI, automation, and productivity tools to improve individual and team performance.
Support the adoption of Generative AI solutions for research, analysis, documentation, and operational activities.
Assist in the creation of dashboards, reports, and analytical solutions that support business objectives.
Maintain awareness of emerging technologies and identify practical use cases within operations.
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