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Customer Service & Support Jobs in Canada

Browse 13 open roles in Customer Service & Support in Canada. Employers hiring now include Mercury, Samsara and Affirm. The latest role was posted 2 days ago.

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Samsara

Customer Success Manager - French Speaker

Customer Success Manager - French Speaker at Samsara in Remote - Canada focuses on Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction,. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

Remote - Canada
2 days ago
Sector

Customer Service & Support

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MongoDB

Senior Customer Success Manager - French Speaking

Senior Customer Success Manager - French Speaking at MongoDB in Montreal focuses on Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Montreal
3 days ago
Sector

Customer Service & Support

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Samsara

Manager I, Customer Success Manager

This role manages a team of Customer Success Managers focused on Samsara's scaled customer base in Canada. Responsibilities include hiring, coaching, and developing the team, improving customer success processes, and ensuring customers derive continuous value from the products. The position requires driving team performance against key metrics and managing customer outcomes.

Remote - Canada
3 days ago
Sector

Customer Service & Support

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Samsara

Enterprise Core Customer Success Manager

Enterprise Core Customer Success Manager at Samsara in Remote - Canada focuses on Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction,. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

Remote - Canada
6 days ago
Sector

Customer Service & Support

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Samsara

Enterprise Customer Success Manager

The Enterprise Customer Success Manager partners with top clients to ensure they maximize value from Samsara's IoT platform, focusing on safety, efficiency, and sustainability. This role involves developing success plans, conducting executive reviews, and leading workshops, requiring at least four years of enterprise SaaS experience and strong stakeholder communication skills.

Remote - Canada
12 days ago
Sector

Customer Service & Support

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Mercury company logo

Mercury

Senior Customer Support Service Delivery Program Manager

Senior Customer Support Service Delivery Program Manager at Mercury in San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States focuses on In 1931, electrical draftsman Harry Beck looked at London’s Underground map and saw a system that had become. The maps at the time tried to represent the city geographically.

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
14 days ago
Sector

Customer Service & Support

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Affirm

Product Support Specialist I (Merchant Care)

Product Support Specialist I (Merchant Care) at Affirm in Remote Canada focuses on Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved.

Remote Canada
14 days ago
Sector

Customer Service & Support

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Mercury company logo

Mercury

Customer Support Specialist

Customer Support Specialist at Mercury in San Francisco, CA, New York, NY, Portland, OR, or Remote within United States focuses on Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world.

San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
15 days ago
Sector

Customer Service & Support

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Mercury company logo

Mercury

Customer Support Manager - Risk

Customer Support Manager - Risk at Mercury in San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States focuses on Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world.

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
18 days ago
Sector

Customer Service & Support

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Instacart company logo

Instacart

Director of Customer Success

Director of Customer Success at Instacart in Canada - Remote (ON, AB, BC, or NS Only) focuses on We're transforming the grocery industry At Instacart, we invite the world to share love through food because we. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.

Canada - Remote (ON, AB, BC, or NS Only)
29 days ago
Sector

Customer Service & Support

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Mercury company logo

Mercury

Customer Support Specialist - Risk

This role serves as the primary contact for customers affected by risk-related actions, managing inbound inquiries and operational tasks. The specialist will collaborate with internal risk teams to ensure accurate communication and a positive customer experience, even in complex situations. A minimum of two years of experience in customer operations, preferably in fintech or banking, is required.

San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
about 1 month ago
Sector

Customer Service & Support

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Anthropic

Customer Success Manager, Commercial

Customer Success Manager, Commercial at Anthropic in San Francisco, CA | New York City, NY focuses on About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

San Francisco, CA | New York City, NY
about 1 month ago
Sector

Customer Service & Support

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Sentry company logo

Sentry

Full TimeHybrid

Technical Support Engineer

This role involves providing in-depth technical support to enterprise developers, focusing on root-cause analysis and troubleshooting SDK implementations. The engineer will act as a liaison between customers and product teams, using support data to develop automated resolution paths.

Toronto, Ontario, Canada
about 3 years ago
Salary

CA$100K – CA$125K

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