Senior Case Manager, Immigration

ABOUT US

Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City.

POSITION OVERVIEW

The Senior Case Manager is a key position within Sanctuary for Families' Immigration Intervention Project (IIP), a legal services project that represents thousands of survivors of domestic violence, other forms of gender based violence, and human trafficking in a broad range of immigration matters. IIP represents clients in affirmative cases and in removal proceedings with claims for a full spectrum of immigration remedies, including U and T status, Violence Against Women Act (VAWA) self-petitions, battered spouse waivers, petitions for Special Immigrant Juvenile Status (SIJS), asylum applications, DACA, adjustment of status, and naturalization. IIP is committed to providing the highest quality legal representation to achieve positive outcomes for some of the City's most vulnerable abuse survivors.

The Senior Case Manager supports the legal representation of immigrant victims of gender based violence in New York City by providing clients with a wide range of urgently needed social, case management, and advocacy services to enhance client safety and overall wellbeing. The Senior Case Manager works directly with the others covered under the same funding agreement and oversees the case management of other IIP clients. The IIP operates from 5 locations in New York City; this Senior Case Manager works out of the Manhattan office.

RESPONSIBILITIES

• Coordinates the provision of case management services to IIP clients to enhance their safety and overall wellbeing with a specific focus on housing, public benefits, and self-sufficiency;
• Mentors and trains other case managers and case management interns or volunteers within IIP;
• Conducts screening interviews with immigrant survivors of gender-based violence to help assess need and eligibility for public benefits;
• Works with the IIP attorneys and immigration specialists to interview clients and gather data in support of their immigration applications;
• Regularly communicates with IIP team to provide updates on case management, including training the team on important topics;
• Provides assistance with OVS victim compensation applications, as needed, information and referrals, personal advocacy and accompaniment, emotional support and safety services, and criminal/civil justice system assistance;
• Coordinates screening IIP clients to screen for OTDA eligibility, and assist clients with enrollment for OTDA benefits, or otherwise providing appropriate information and referrals;
• Prepares requests for educational and financial assistance grants for clients;
• Refers victims of domestic violence and gender based violence to appropriate legal and social services within and outside of Sanctuary for Families;
• Maintains accurate records in electronic database of current and potential clients;
• Performs administrative support services to the OVS team and IIP as needed;
• Performs other project duties or special projects as directed by Director.

• Bachelor's degree or relevant work experience required;
• Fluency in English and Spanish required; fluency in an additional relevant community language (e.g. French, Spanish, Urdu, Bengali, Arabic) preferred.
• Experience working with immigrant survivors of gender based violence and/or human trafficking preferred;
• Prior case management, paralegal or administrative experience required;
• Excellent judgment and attention to detail;
• Strong writing and analytical skills;
• Strong communication skills;
• Excellent interpersonal skills;
• Ability to work independently and under pressure;
• Energetic and passionate about Sanctuary's mission of ending gender based violence and human trafficking;
• Deep understanding of and ability to work well with people of diverse ethnic, cultural, religious, educational, and socioeconomic backgrounds;

Budgeted Salary: $30.98 - $34.22 per hour (annualized base salary $56,384 - $62,283/yr); pursuant to wage scale in accordance with collective bargaining agreement

Work position is Full-time (standard 35 hours/wk);Hourly/Non-Exempt

Work schedule is currently Hybrid; must be able to meet job location schedule obligation

Benefits:

• Health, Dental and Vision Insurance
• Employer-paid life insurance
• Employer retirement contribution
• Paid time off (Holidays, Vacation, Personal, Sick)
• Generous Leave Policy
• Flexible spending account / Health savings account
• Student loan assistance
• Tuition reimbursement program
• Gym reimbursement program
• Wellness program and rewards

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws.

Survivors of gender-based violence are strongly encouraged to apply.