Product Proposition and Portfolio Manager.Injaz - RBG-MG PROPOSITION + HEAD.41.Retail Banking Group

Product Proposition and Portfolio Manager.Injaz - RBG-MG PROPOSITION + HEAD.41.Retail Banking Group

Join to apply for the Product Proposition and Portfolio Manager.Injaz - RBG-MG PROPOSITION + HEAD.41.Retail Banking Group role at Mashreq Corporate & Investment Banking Group

• Manage & Drive proposition and Marketing for the Wealth Channel- Value proposition and marketing/visibility of the proposition/Customer engagement
• Drive Acquisition strategy for MG and Private bank (Internal and External)
• Cross sell product, retention of Mortgage
• Lead Projects and Initiatives within RBG for Wealth Segment
• Portfolio Management, Business Planning and reporting for PB and MG
• Develop and implement sales management tools
• Manage service pillars for PB and MG, Initiate automation and digitization of process and work closely with lean on AGILE
• Employee engagement and VOE for both the segment (PB/MG)
• Developing and Driving the Value proposition across Gold and Private Bank
• Drive Acquisition strategy for New to Bank clients for Private banking and Gold segment
• Explore various foreign bank platforms in UAE for tie ups for local banking requirements of their client base
• Customer engagement, developing proposition for engagement of PB and MG clients
• Manage Client events, promos, NTB campaigns, Internal and External Contests
• Sales MIS, KPI tracking for PB and MG, business planning and Management reporting for PB and MG
• Developing and Implementing of Sales Incentive plan for RM/AM/VRM/Hunters, Other business incentive plans (IAs, CSMs), Cross sell KPI's and Incentive payout and ongoing monitoring
• Mortgage Cross sell to PB and MG base with Retention Management for both segment
• Portfolio Analytics on a regular basis for PB and MG to take strategic and Tactical decisions; regular segmentation of base for productivity enhancement and penetration
• Lead wealth related initiatives and projects i.e. AGILE, Sales Management automation and Digitization of process
• Set up and Manage service model for Gold segment and monitoring of processes and service control for the model
• Manage onboarding process and adherence to policy across all channels for PB and MG client and ensure rightful onboarding of client and credit to channel and seamless mapping of RM in rightful manner
• Expand the delivery of products and ensure higher product penetration in the customer base
• Set up referral models for different business within PB and Gold segment and vice versa for higher revenue generation
• Work with product managers and develop other Fee income
• Seamless migration of clients between segments and adjustment of budgets
• Overall portfolio management, generation of detailed and segment MIS and carrying out appropriate analytics to ensure ongoing guidance to the sales teams and develop dashboard for frontline management
• Carry out ongoing competitor intelligence for management awareness
• Work closely with the process and system development manager to ensure the systems and processes are geared to cater to the ongoing business requirements, product parameters and evolving customer needs
• Manage Employee Engagement and VOE for PB and Gold Segment
• BIU engagement, identify and execute client and business opportunities and track effectiveness via portfolio analytics
• Marketing engagement, Intranet & External website updates and client marketing on social media

• At least 10+ years of relevant banking, wealth and sales experience, of which at least 2/3 years in a similar managerial position
• Understanding of wealth proposition is a pre-requisite
• Ability to work well in a team and build strong network/relationships within and outside the organization
• Very strong analytical skills and ability to identify opportunities and help manage revenue from hidden opportunities
• Ability to plan and organize service aspects and customer experience of the channel, with ability to lead and manage a team

• Director

• Full-time

• Product Management and Marketing

• Banking

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