First Nations Customer Service-Freight Traineeship - School-Based Qantas

Kickstart your deadly career with Maxima and Qantas through a School-Based Traineeship, where you'll combine paid employment with completion of your secondary school studies.

A School-Based Traineeship is a paid opportunity that allows students to gain firsthand industry experience while working towards a nationally recognised qualification that contributes to their High School Certificate. You'll attend school while working part time to complete your Traineeship.

• Complete a free, nationally recognised Certificate II in Workplace Skills OR Certificate III in Business
• Work one day a week onsite at Qantas
• Earn while you learn over two years with no study debt
• Contribute towards your High School Certificate
• Receive mentoring and support from a specialised and experienced Maxima Consultant

As a School-Based Trainee, you will work onsite at Qantas one day a week, providing exceptional customer service, while attending school on the remaining days.

These opportunities are due to commence early January 2026.

Under the guidance of experienced mentors, your responsibilities will include:

• Provide direct customer service support including handling and receiving customer inquiries
• Create and confirm freight manifests
• Deliver, retrieve and transfer documents from aircraft, Trace freight, and other Freight customer service functions
• Develop your knowledge of the aviation industry

• Positive and proactive
• Willing to learn and take initiative
• Able to build rapport with a variety of people
• Great written and verbal communication skills
• Punctual, reliable and have a strong work ethic
• Strong computer knowledge including Microsoft Office

• Identify as Aboriginal and/or Torres Strait Islander
• Commencing Year 11 in 2026
• Able to meet Qantas' onboarding requirements:
  • Identification requirements for an ASIC Check
  • Medical clearance

Maxima's First Nations Employment Team provides culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

For further information or if you wish to have a yarn about our deadly traineeship program, please email

National Training Wage applies.

Maxima is committed to building inclusive and diverse workforces that value all backgrounds and experiences. We welcome applications from First Nations Peoples, people from culturally and linguistically diverse backgrounds, people of all gender identities, and people living with disability.

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