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Follow the instructions in the job description to apply on MongoDB's own site.

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This role is based in New York City.

When does this job posting expire?

Applications close on November 29, 2026. Apply before then to be considered.

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Senior Manager, GTM Customer Recruiting

MongoDB

New York City 17 days ago

AI overview

This role leads customer-facing recruiting teams in North America and EMEA, advising senior executives on talent strategy. The position requires a leader with 10+ years of experience, including managing recruiting teams and supporting GTM functions in technology organizations.

Role Overview

We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure high-execution talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services.

This role requires a commercially minded leader who operates with strategic vision and operational rigor. You will balance immediate hiring delivery with long-term talent strategy, build capability across your team, and partner with global stakeholders to deliver an integrated, global narrative for customer recruiting.

Key Responsibilities

Team Leadership and Operational Excellence

Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA
Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations
Drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units

Executive Partnership and Global Alignment

Serve as the primary talent consultant to SVP and C-suite leaders across Customer Success, Solutions Consulting, Professional Services, and Technical Services
Synthesize recruitment metrics, market trends, and talent pipelines into clear executive summaries and actionable hiring strategies
Partner with regional talent leaders in APAC to maintain comprehensive global visibility and present a unified recruiting narrative to global executive stakeholders

Strategic Talent Advisory and GTM Integration

Transition recruiting from a transactional service model into a strategic talent partnership that elevates overall quality of hire and long-term organizational design
Collaborate closely with GTM recruiting peers to share capacity, balance resources across sales and customer functions, and eliminate single points of failure
Own workforce planning, capacity modeling, and delivery projections in close alignment with business strategy and finance partners

Core Requirements

10+ years of progressive talent acquisition/recruiting experience, including 4+ years leading recruiting teams within high-growth technology organizations
Proven experience supporting and leading recruiting for customer-facing and GTM functions, with the ability to translate business strategy and organizational needs into effective talent strategies across Customer Success, Solutions Consulting, Professional Services, and/or Technical Services
Demonstrated success developing senior ICs and managers through coaching, performance management, talent reviews, and career development, with a focus on building strong teams and future leaders
Trusted advisor to SVP and C-suite executives, skilled at driving strategic alignment using data-driven insights and clear, structured communication
Demonstrated capability to drive operational change, navigate organizational ambiguity, and influence cross-regional stakeholders without direct reporting authority

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$104,000—$204,000 USD

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