The Linen Runner at Rotana Hotels manages the daily operations of the linen room, including collecting, delivering, and distributing linen, guest amenities, extra beds, and supplies between departments and guest pantries. The role requires fulfilling guest requests, maintaining linen room organization, reporting maintenance needs, and bringing prior hotel housekeeping experience along with vocational training.
We are currently seeking passionate, dynamic, and guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests.
As a Linen Runner, you are responsible for carrying out daily assigned duties within the Linen Room as instructed by your supervisors while adhering to hotel policies and procedures.
Key Responsibilities:
- Collect dirty linen from the pantries and deliver it to the Laundry Department.
- Collect clean linen from the Laundry Department and distribute it to the designated pantries.
- Attend to guest requests for items such as irons, ironing boards, dental kits, and other amenities.
- Deliver extra beds to guest rooms and collect them when no longer required.
- Collect guest supplies from the General Stores and arrange them in the designated Housekeeping areas.
- Collect water bottles from the General Stores and distribute them to the pantries.
- Report any items requiring maintenance to the supervisor.
- Report any misuse of Food & Beverage linen and uniforms to the Linen Supervisor.
- Ensure the Linen Room remains clean, neat, and organized at all times.
- Carry out any additional duties assigned by supervisors.
Requirements
Education, Qualifications & Experience
You should ideally have vocational training in Housekeeping, along with previous experience in the Housekeeping Department of a hotel. A good command of English and strong interpersonal skills are essential. Computer knowledge is an advantage.
Knowledge & Competencies
The ideal candidate should be friendly, caring, and dedicated, with strong cultural awareness and a willingness to put in extra effort and time when required. You should be creative and innovative, with a keen eye for detail and aesthetics.
Key Competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
Unlock the full job description
Create a free account to read every duty and requirement, and to contact the employer directly.