Bodyshop Manager

Lead and develop the branch team to achieve gross profit and customer satisfaction targets across a broader or more complex body shop operation.

Requirements

• Deliver branch gross profit targets through business planning, revenue management, pricing discipline, direct-cost control, and capacity utilization.
• Lead customer satisfaction improvement and resolve escalated service issues.
• Integrate reception, estimating, workshop, and parts coordination into an effective repair process.
• Lead functional supervisors and teams, establish performance expectations, and develop workforce capability.
• Oversee quality, safety, timely delivery, reporting, and corrective action within delegated authority.

Qualifications

• Required: Relevant automotive or mechanical diploma, or equivalent practical expertise.
• Preferred: Relevant degree; high-volume, multi-brand body shop and insurer-arrangement experience.

Experience

• Required: 7 years in body shop operations, including 3 years supervising or managing teams.
• knowledge, Skills and Abilities.
• Relevant workshop-management systems, job records, scheduling, office applications, and operational communication.
• Working English for systems, reporting, and correspondence; Arabic where customer or local stakeholder duties require it.