Assistant Executive Housekeeper at Rotana Hotels in Erbil, Erbil Governorate, Iraq focuses on The role involves bringing all the knowledge and standards required to maintain and surpass Guests highest expectations. Knowledge and Competencies The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high-quality hotel keeping.
Job Summary:
As an Assistant Executive Housekeeper you are responsible to assist the Director of Housekeeping / Executive Housekeeper in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass Guests highest expectations.
General Duties and Responsibilities:
Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy
- Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement
- Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office
- Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record
- Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed
- Ensure that uniforms are proper and order new uniforms as and when needed
- Keep an open channel of communication with subordinates and superiors on a daily basis
Requirements
Education, Qualifications and Experience
You will have fluency in both written and spoken English, whereby additional language skills would be a definite benefit and knowledge of Micros and Opera coupled with administration and organizational computer literacy skills is essential.
Knowledge and Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high-quality hotel keeping. You will be self-motivated, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess the following additional competencies
- Understanding the Business
- Influencing Outcomes
- Planning for Business
- Team Building
- Valuing Diversity
- Leading People
- Adaptability
- Drive for Results
- Customer Focus
- Managing Operations
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