About Parklane
Parklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.
Duties & Responsibilities
- Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
- Offer guests amenities such as water, juice, or heated neck pillows.
- Answer questions about general property information and amenities.
- Escort guests to and from treatment rooms.
- Check computer for updates and changes to schedule regularly throughout the day.
- Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
- Dispose of trash and dirty linens in the proper area.
- Secure supplies and equipment at the end of each shift.
- Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.
- Anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Qualifications
- 1+ years’ experience in similar position as Spa Receptionist or Previous customer related experience
- Excellent Knowledge of English Language (Greek & Russian Language is a plus)
- Excellent Communication and Organizational Skills
- Excellent knowledge of MS Office (especially Excel, Word, Outlook)
- Pleasant Personality
- Customer-centric
Apply by sending your CV at the strictest confidence at recruitments@parklanecyprus.com
Kindly note that only shortlisted candidates will be contacted.
Apply by sending your CV at the strictest confidence at recruitments@parklanecyprus.com