The Sales Coordinator handles administrative requirements for the sales office, including managing files, preparing offer letters, and updating databases. Responsibilities involve composing correspondence, tracking follow-ups, processing monthly reports, and managing incoming inquiries. Candidates should hold a college diploma and relevant work experience, with strong computer and English communication skills.
We are currently seeking passionate and dynamic Sales professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests.
As a Sales Coordinator, you will be responsible for handling the administrative requirements of the Sales Office, including maintaining an organized, systematic, and up-to-date filing system to ensure easy access to information and prevent data loss.
Key Responsibilities:
- Prepare and type the Sales Team's offer letters, update the sales database, and ensure all documents are reviewed and verified before submission for signature.
- Compose letters, memos, faxes, and other correspondence on behalf of the Director of Sales and other executives.
- Maintain an accurate and efficient follow-up and tracking system for all correspondence.
- Handle incoming calls and guest inquiries in the absence of the Sales Team, directing urgent matters to the appropriate personnel.
- Ensure the monthly sales report is completed and submitted on time.
- Ensure all Sales Team correspondence and offers are sent within a maximum of 24 hours.
- Communicate effectively at all levels while managing various administrative demands in a fast-paced working environment.
- Ensure all office equipment is in proper working condition and handled with appropriate care.
Requirements
Education, Qualifications & Experience
You should ideally have a college diploma and relevant previous work experience. Good computer skills and an excellent command of English are essential, while proficiency in additional languages is an advantage.
Knowledge & Competencies
The ideal candidate should be courteous, discreet, and capable of working with minimal supervision while maintaining a high level of confidentiality. You should be self-motivated, positive, and proactive, with the ability to think creatively and take initiative. An outgoing, charismatic, and approachable personality, along with the ability to work effectively under pressure in a fast-paced environment, is essential. You should also be a strong team player with a commitment to quality.
Key Competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
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