We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Are you seeking a career with growth and purpose? We’re seeking someone who can work full time 40 hours per week.
We are offering a $1500 bonus to join our team (not valid for current CVS colleagues)
CVS health has an exciting new opportunity as a Pharmacy Technician on our CarePlus Specialty Pharmacy team. The team specializes in MS, Oncology, Hepatitis, HIV, Rheumatology, Dermatology, and Transplant and Gastrointestinal diseases As part of the team, you will you will be leading an innovative and bold initiative aimed at transforming health care and pharmacy leveraging new and emerging information, technologies and channels.
Assists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.
Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.
Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.
Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.
Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.
Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.
Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.
Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.
Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services.
The pharmacy is open Monday through Friday 8:00am - 6:00pm.
Required Qualifications
- Valid Tennessee Pharmacy Technician Registration
Preferred Qualifications
- Prior authorization experience
- 6+ months experience required in a customer service position within in healthcare, social services, or a similar service position.
- CPhT or ExCPT Certification
Education
- High School diploma or equivalent
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.