The Patient Journey Partner acts as the local face of Roche in Lebanon, covering the South region and engaging with stakeholders to co-create solutions for specific disease areas. Responsibilities include defining local healthcare strategies, stewarding product lifecycles, and connecting ecosystem needs with internal resources without sales or profitability quotas. Candidates must hold a Pharmacy degree, possess 4 to 6 years of specialty pharmaceutical experience, and be fluent in Arabic and English.
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
The Opportunity
Health care is changing: Radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all this, the needs of our stakeholders continue to evolve.
The Patient Journey Partner (PJP) is at the center of the new Roche organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. By doing so the PJP will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organization, faster.
The PJP is an empowered leader and the local face of Roche. She/he partners closely with all stakeholders touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions.
This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). It has no profitability, sales objectives or incentives.
Main Responsibilities
- Defining the strategy of the disease area for the Lebanese healthcare system.
- Focusing on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. PJP also brings the inside out, to bring Roche expertise, science and knowledge to the ecosystem.
- Acting as trusted partner and primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and
secures resources, and drives solutions that deliver outcomes faster.
- Partnering with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
- Stewarding Roche’s products through their lifecycle and supporting their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
- The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
Who you are?
Required experience and qualifications
- University degree in Pharmacy. An advanced degree in Life science and/or MBA is a plus.
- 4-6 years of experience in Pharmaceutical Company in specialty selling.
- Fluent in Arabic and English.
- Well rounded experience in product/medical/access/account management is a must.
- Strong business acumen with broad experience (e.g. sales, marketing, medical affairs, customer experience excellence)
Skills and Competencies
- Visionary: defining and embedding the strategy around creating improved patient journeys
- Strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)
- Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
- Display of integrity in everything (i.e. open, honest, ethical and genuine)
- Boldly acts on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say “No” to stakeholders when the value is not predictable/foreseen.
Note: The role will be covering the South region, only candidates based in the south will be considered.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Unlock the full job description
Create a free account to read every duty and requirement, and to contact the employer directly.