The Cloud Infrastructure Engineer configures, administers, and maintains the production IT and cloud-based infrastructure within Microsoft Azure, including networking, servers, and databases. Responsibilities include resolving escalated technical incidents, collaborating with internal and external teams to support service level agreements, and creating system documentation. Candidates must hold a relevant technical bachelor's degree and have at least five years of system engineering experience alongside knowledge of Azure, Windows server administration, and SQL databases.
More.com offers a pan-european ticketing marketplace with 14 years of experience, thousands of clients, and millions of tickets issued annually. In 2021, More.com started expanding its ticketing services in Europe and is currently present in 5 countries.
At More.com, our mission is to offer the most advanced ticketing platform with unprecedented agility and cutting-edge technology while providing an amazing experience both to our customers and our event producers.
The Role
We are looking for a Cloud Infrastructure Engineer with great enthusiasm for the event ticketing industry to join our team in Marousi, Athens. The successful candidate must have a skill pool that enables configuration and administration of More.com servers and network infrastructure. In addition to this, the suitable candidate should also be able to take point in resolving escalated incidents and issues logged by our internal ticketing system.
More specifically, as a Cloud Infrastructure Engineer you will:
- Be responsible for the maintenance, configuration, and administration of production IT infrastructure;
- Design, deploy and maintain our cloud-based infrastructure within Microsoft Azure; including IaaS infrastructure (VMs, Networking firewalls/security), SaaS and PaaS infrastructure (services such as SQL Server databases, Azure Service Fabric services, etc);
- Be in charge of the maintenance, configuration and administration of networking infrastructure including routing, firewalling and load-balancing;
- Collaborate with Viva teams, as well as third-party partners, in support of our service level agreements (SLAs);
- Work with solution engineers and developers to identify business requirements and suggests service improvements and/or new technology directions
- Create and maintain documentation of systems processes and procedures
- Assist Operations management in defining procurement budgets for IT and infrastructure projects
Requirements
- Bachelor's degree in Computer Engineering, Electrical Engineering or a related technical degree;
- Demonstrable previous experience (5+ years) as a System Engineer;
- Proven knowledge of Microsoft Azure services; including deployment, resource administration and maintenance;
- Proven knowledge of Microsoft Windows server administration;
- Demonstrable knowledge of SQL Database administration;
- Demonstrable knowledge of scripting languages (Powershell, Python etc)
- Working with HTTP web technologies (IIS)
- Excellent analytical and good problem-solving skills with a can-do attitude;
- Knowledge of Linux systems administration will be considered a plus;
Benefits
- Competitive salary package
- Bonus scheme
- Health and life insurance for you and your family
- Access to GitHub Copilot for Business
- Access to Pluralsight's vast library of courses
- Top of the Line tools and equipment
- Career and competencies development
- Modern workspace environment
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