The Universal Banking Employee at Piraeus Bank manages customer relationships within the branch network by providing information on financial products, promoting cross-selling opportunities, and ensuring adherence to internal policies. Responsibilities include guiding customers toward suitable financial services and maintaining up-to-date knowledge of bank offerings. Candidates must hold a bachelor's degree in a related field and have one to three years of customer service experience.
In Piraeus our purpose is to be a pillar of stability for the Greek economy, to fuel growth and to promote innovation. We aim our footprint in society to be positive and lasting, for the benefit of our customers, our people, our shareholders and society at large, fully reflecting our values. In this way we express in practice our will to: create value in all we do, challenge the frontiers, enthuse our customers and build relationships of trust.
Piraeus is the leading financial institution in Greece, in terms of domestic market shares in loans, deposits, and branch presence. The Group provides a comprehensive range of financial products and services to 4.5mn customers, with recognized leadership in SME banking, retail banking, digital banking, insurance and capital markets.
In 2026, Piraeus was recognized at the Euromoney Awards for Excellence as Europe’s Best Bank for Corporate Social Responsibility, Greece’s Best Bank for ESG, Greece’s Best Retail Bank and Greece’s Best Bank for Large Corporates, and by the Banker as the “Best Bank in Greece” for Growth and for Liquidity at the prestigious Bank of the Year Awards, reflecting our ongoing commitment to responsible banking and sustainability.
Piraeus is a certified Top Employer Greece 2026, an international recognition from the Top Employers Institute that reflects our tangible commitment to investing in our people. As a certified Top Employer Greece 2026, we are committed to investing in our people and creating an environment where our employees can grow, develop and make an impact.
About the Job
Are you interested in advancing your career in a dynamic and supportive environment?
We are seeking for young talented professionals who are committed to delivering exceptional service while receiving the support and training needed to grow, within the Bank’s Branch Network
Responsibilities:
- Stay updated on the bank’s full range of products and services and provide customers with information and guidance to ensure they select products, that best meet their financial needs
- Identify opportunities to promote and cross-sell the Bank’s products and services
- Ensure that all customer interactions and transactions comply with the bank policies and procedures
Requirements
Qualifications:
- Bachelor’s degree in Finance, Banking, Statistics, Business Administration or related field
- MSc in related fields will be considered an asset
- 1-3 years of relevant professional experience in a field related to Customer Service
- Strong interpersonal and communication skills
- Adaptability and ability to handle pressure
- Very good knowledge of MS Office
- Very good verbal and written communication skills in English
Benefits
What's In It For You
In our Group it is a top priority to provide a modern work environment, where all our employees can perform and grow. As an employee, you will be part of an organization that:
- Holds a leading position in the Greek economy and maintains a robust presence in the community
- Instills a workplace culture that embraces open communication, respect, inclusion and equal opportunities
- Offers a competitive remuneration package, private health insurance program and other benefits for both employees and their families
- Provides a challenging working environment that values accountability and celebrates high performance by implementing appropriate incentives
- Empowers personal & career development and continuous learning while encouraging creative thinking and innovation
- Provides a wellbeing program, fostering initiatives that enhance physical, mental & emotional health
- Provides digital technologies and tools that fully support new ways of working and flexible working options, while communicate regularly and effectively
All applications will be treated with confidentiality.
Application Deadline : 19/11/2026
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