Application Administrator

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Al Tayer Insignia is a leader in luxury retail in the Middle East. The retail division hosts a portfolio of some of the world's best luxury brands in fashion, jewellery, home, and department store categories. We also represent leading brands in beauty, home, fashion, and hospitality sectors including Bloomingdale's, Harvey Nichols, Armani, Gymshark, and The White Company.

Responsible for ensuring the good functioning of applications used by an organization. Include preparing servers, installing and configuring software, loading data, doing maintenance work, accommodating changes required by users, execution of automated scripts and minimizing downtime.

• Monitor the software application, and document and analyze problems.
• Collaborate with the Team to ensure proper integration of the application.
• Work closely with the Team and vendors to tune and troubleshoot problems.
• Develop test plans to verify logic of new or modified applications.
• Maintain system documentation.
• Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with the Team and clients, ensuring business operations will operate correctly in current and future environments.
• Set up administrator and service accounts.
• Work closely with the Team and the Office of Audits and Analysis to ensure appropriate controls and audit logs are in place.
• Provide advice and training to end users.
• Maintain current knowledge of relevant technologies and business processes.
• Review the governing regulations to ensure proper program support.
• Enable best practices.
• Process automation.

• 3-5 years' experience in similar function.
• Understand the workflow and process requirements of business units related to the application.
• Demonstrated ability to provide outstanding customer service, be a good listener and work well with a diverse group of customers and IT.
• Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications.
• Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
• Hands on experience in process automation, best practice approach, technology efficiency, and effectiveness.
• Self motivated, able to work independently, and takes initiative.
• Ability to multitask in a fast paced environment.
• Outstanding attention to detail with superior time and project management skills.
• Ability to learn new content areas and new skills quickly.

Not Applicable

Full time

Information Technology

Retail

Dubai, United Arab Emirates

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