Commercial Sales Support & Inside Sales Associate (IT Solutions)

iNFINITUM is a client-oriented organization that continuously evolves. Our team consistently extends its capabilities to meet with exact needs based on specific business requirements, with customers coming from a wide range of industry sectors.

At iNFINITUM, our success depends on our people, productivity, and procedures. We believe that the continuous success of our projects depends upon the outstanding performance of our highly skilled and trained staff. Providing access to a modern professional training designed in line with real-world challenges is paramount to that success.

We are seeking an energetic, ambitious professional to join our team as a Commercial Sales Support & Inside Sales Associate. This is not a passive, administrative support role. Our objective is to train and develop the right candidate to systematically grow into a full Key Account / Sales Executive, taking an active part in business development, vendor negotiations, and driving sales closures.

He will collaborate daily with Presales, Technical Support, Warehouse, and Finance teams, acting as the key operational hub for executing complex IT projects and vendor quotes.

Key Responsibilities:

• Commercial & Quotation Support: Handle customer requests, prepare detailed financial quotes, and assemble documentation for tender submissions.
• Vendor Deal Registration & Engagement: Register deals with hardware/software vendors, track promotional offers, and maintain continuous vendor communication to secure competitive pricing and terms.
• Inside Sales & Order Tracking: Accurately enter and monitor customer orders, log sales assignments and business opportunities in the CRM, and proactively handle queries to support sales targets.
• Stock Monitoring & Vendor Coordination: Monitor customer inventory requirements and coordinate with suppliers to request quotes and special bid pricing.
• Technical & Operational Administration: Record technical issues and customer cases into the system for proper follow-up; dispatch software/hardware invoices and product certifications.
• Customer Communication: Professionally handle incoming calls at the company call center, delivering prompt, customer-focused service.

Requirements

• Education: Bachelor’s degree (preferably in Business Administration, Economics, Computer Science, Engineering, or a related field).
• Experience: Proven experience (1–3 years) in Sales Support, Inside Sales, or Customer Service roles, within the IT or technology sector.
• Commercial Mindset: Strong interpersonal and communication skills with a drive toward sales growth, negotiation, and account development.
• Organizational Skills: Excellent multi-tasking abilities, sharp attention to detail, and efficient time management in a fast-paced environment.
• Technical Proficiency: Fluency in CRM software and Microsoft Office applications. Knowledge of ERP systems is considered a strong asset.
• Languages: Full professional proficiency in English (written and verbal).
• Technical Background: Understanding of IT concepts and computer hardware/software configurations is considered a strong asset.

Benefits

• Competitive Compensation & Performance Bonus: A solid base salary complemented by a performance bonus based on project profitability, directly rewarding your commercial contribution.
• Clear Career Growth: A structured path to transition from Inside Sales Support into a Key Account Manager / Sales Executive role within a growing IT systems integrator.
• Continuous Professional Training: On-the-job mentorship covering advanced IT solutions, negotiation techniques, and sales closure strategies.
• Dynamic Work Environment: A collaborative, team-oriented culture working alongside experienced presales and engineering professionals.