About Target:
Target is an iconic brand, a Fortune 50 company and at Target, we have a vision: to become the best culture and brand, the best place for growth and the company with the best reputation. We offer an inclusive, collaborative, and energetic work environment that rewards those who perform. We deliver engaging, innovative, and on-trend experiences for our team members and our guests. We invest in our team members' futures by developing leaders and providing a breadth of opportunities for professional development. It takes the best to become the best, and we are committed to building a team that does the right thing for our guests, shareholders, team members, and communities.
At Target, we’re dedicated to helping all families discover the joy of everyday life, whether in our stores or online. Alongside our distinctive retail brand, we continually innovate to create a seamless digital shopping experience across Target.com, Target+, and our fulfillment network.
Target Plus is a strategic business initiative offering meaningful guest experiences by bringing high demand brands and on-trend selection to Target.com. We are a one-of-a-kind marketplace, carefully curated and built keeping in mind guests' current and changing needs, along with tapping into futuristic market trends. With this we are constantly improving and innovating our digital shopping experience.
The Director, Marketplace Strategic Account Management, will lead and develop a high-performing team of Account Managers responsible for driving seller success and sustainable, profitable marketplace growth. The role requires strong strategic and commercial acumen, operational excellence, and the ability to influence and collaborate effectively with cross-functional stakeholders. As a Site Leader in India, the Director will build organizational capabilities and drive business outcomes in close partnership with US-based business leaders.
Key Role Expectations:
- Deliver Sustainable & Profitable Seller Growth: Understand and execute seller growth strategies, driving revenue, profitability, and long-term marketplace success.
- Seller Portfolio Management: Develop a deep understanding of seller needs, marketplace dynamics, and business opportunities. Drive seller performance, portfolio optimization, and strategic growth initiatives while balancing seller success with Target's business priorities.
- Sales & Negotiation Excellence: Drive seller growth through strong sales acumen, strategic account planning, and effective negotiation. Build trusted seller relationships, identify commercial opportunities, influence business decisions, and secure mutually beneficial outcomes that deliver sustainable and profitable growth.
- Operational Excellence & Execution: Translate strategy into actionable plans, establish clear KPIs, and drive accountability, operational rigor, and consistent execution. Collaborate with cross-functional teams to build scalable processes and capabilities through data-driven decision-making and continuous improvement.
- People Leadership & Talent Development: Build, inspire, and develop a high-performing team of Account Managers. Foster a culture of accountability, ownership, collaboration, and continuous learning while developing future leaders.
- Stakeholder Management & Influence: Build strong partnerships with US business leaders and cross-functional stakeholders. Influence strategic decisions, navigate competing priorities, and drive alignment and outcomes across a matrixed organization.
- India Site Leadership: Provide strong local leadership, build organizational capabilities, and foster an engaged, high-performing team in India while ensuring seamless alignment with business priorities.
- Executive Communication & Change Leadership: Communicate with clarity, confidence, and impact. Simplify complex challenges, leverage compelling data-driven storytelling, demonstrate sound judgment, and lead effectively through ambiguity and change.
Key Qualifications:
- Education & Experience: Bachelor's degree required; MBA preferred. 15+ years of experience, including 5+ years in eCommerce, with strong Marketplace/3P expertise.
- Strategic & Commercial Acumen: Strong expertise in business strategy, financial planning, forecasting, marketplace economics, KPI management, and driving profitable business growth.
- Analytical & Problem-Solving Skills: Data-driven leader with strong analytical thinking, structured problem-solving, sound business judgment, and process improvement capabilities.
- People & Organizational Leadership: Proven ability to lead and develop high-performing teams, build organizational capabilities, coach talent, and drive a culture of performance and accountability.
- Leadership & Adaptability: Entrepreneurial, results-oriented, and resilient, with the ability to navigate ambiguity, influence change, and deliver results in fast-paced environments.
- Communication & Stakeholder Influence: Exceptional communication, executive storytelling, and influencing skills, with the ability to simplify complexity, build strong partnerships, and drive cross-functional alignment across geographies.
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