Gatekeeper, W Costa Navarino (2027)
Costa NavarinoThe Gatekeeper at W Costa Navarino manages entry points by welcoming guests, associates, and visitors, verifying arrivals, and communicating VIP status to relevant teams. Responsibilities include recording transportation, resolving visitor issues, and maintaining gate systems according to safety protocols. Candidates require a high school diploma, strong communication skills, fluency in English, and professional grooming.
Be Part of Our Story. Grow with Us.
Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centers, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.
We are looking for a Gatekeeper to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will welcome and assist guests, associates, external contractors and visitors, providing professional and courteous service at all times.
Responsibilities
- Verify and assist with guest arrivals, ensuring a smooth and welcoming experience.
- Communicate VIP and VVIP arrivals and other special guest categories to the relevant teams in a timely manner.
- Check and record transportation to and from the resort.
- Identify and resolve issues arising from interactions with guests, contractors and other visitors.
- Ensure the smooth operation of all Main Gate systems and report any technical issues.
- Follow all health and safety procedures, hotel policies and Brand Standards at all times.
- Attend company training sessions and seminars, keeping up to date with relevant industry trends and developments.
Requirements
- High school diploma.
- A qualification in Tourism or a certificate in an additional foreign language will be considered an advantage.
- Excellent verbal communication skills.
- Fluency in written and spoken English.
- Ability to remain calm and patient in stressful situations, resolving issues professionally and promptly.
- Strong observation skills and attention to detail.
- Integrity, professionalism and impeccable grooming standards.
- A polite and hospitable approach when welcoming guests.
Benefits
What We Offer:
- Private Medical Plan
- Accommodation in the vicinity of Costa Navarino (for eligible associates)
- Meals Provided On-site
- Uniform & Laundry Service (where applicable)
Personal & Professional Growth:
- Ongoing Training & Development Opportunities
- Opportunities for Task Force Assignments at Marriott Hotels Abroad
- Experience in a Multicultural & International Work Environment
Wellbeing & Perks:
- Use of Costa Navarino Facilities (subject to internal policies)
- Access to the Support Room - Online Wellness Platform
- Recognition & Wellbeing Initiatives
- Employee Discounts & Associate Benefits at Marriott Hotels Worldwide
Ready to be part of our story? We would love to hear from you.
Apply today and grow with us at Costa Navarino.
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