This role is responsible for managing procurement services for indirect goods and services at Target. The professional specialist will drive operational excellence, train team members, and contribute to process improvements. Key duties include managing purchase orders, vendor payments, and reporting on operational and chatbot metrics.
About us:
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers. Right on pace with Target’s distinctive and beloved retail brand, the Procurement team works across the business to maximize every resource, asset and relationship. Procurement is responsible for working with teams to contract indirect goods and services (non-retail). Our goal is to support indirect spend per the Delegation of Authority Policy by identifying sourcing opportunities, ensuring contract requirements are met, and operationalizing negotiated vendor agreements. We use good data, in-depth analysis and cross-functional insights to identify and communicate the best practices that elevate our sourcing and procurement work to its highest potential.
A role with Procurement Services is a chance to positively impact several key areas of Target’s business by:
- Promoting best practices across the entire company by developing deep knowledge and client relationships in each spend category
- Providing expert integrated business planning and stakeholder management for all indirect items and services
- Applying intelligent rate, demand and specification levers to source, negotiate and contract services while sustainably lowering costs
- Propelling the business with accurate and comprehensive demand forecasting, financial planning and item setup
- Changing the game for our internal online catalog end users by making the entire buying process faster and simpler
- Helping us cultivate Target’s partnerships with diverse, community-minded suppliers who are committed to economic development and job growth
Primary Functions
As a Professional specialist, you will be accountable for driving operational excellence and ensuring team goals are met. You will also drive and contribute to key enterprise initiatives. Your responsibilities would include:
- Effectively plan and prioritize workload for timely and accurate delivery
- As a SME, train and coach team members and ensure adherence to best practices and Standard Operating procedures; create and maintain Knowledge Articles and training documents for new processes and existing processes
- Strive for continuous process improvement to achieve operational excellence
- Be the primary point of contact for partners and collaborate with teams across the organization for projects and process requirements; support cross-functional projects to achieve process simplification and drive efficiency
- Actively contribute to process transitions by supporting knowledge transfer, process documentation and team member training
- Purchasing Chat bot program – Monitor progress and timely completion of Jira stories assigned to team; lead bot testing and building test scenarios; guide team members on data analysis and reporting of Chat bot performance
- Lead reporting activities and Dashboard creations for Operational and Chatbot metrics
- Vendor payment - Partner with stakeholders to ensure blocked and failed invoices are reconciled and resolved for timely vendor payment; contribute to vendor onboarding and training program by analyzing trends and identifying vendor training requirement
- Support vendors by resolving their queries on invoice processing and payment issues
- Purchase order management – Coach and guide team members in Purchase Order creation and amendment; audit team output and share feedback to ensure accuracy of the process
- Ensure team is compliant with all accounting practices, audit procedures and purchasing policies.
About You:
- 5 - 7 years procurement experience with record of increased responsibility and/or complexity
- Ability to think strategically with excellent quantitative skills
- Inherent project management skills apart from using productivity tools like Jira, Confluence etc.
- Proficiency in creation of dashboards and reports (Greenfield, DOMO, Excel)
- Strong problem solving and analytical skills
- Excellent communication and organizational skills
- Passion for owing processes end to end by actively communicating with US partners
- Ability to collaborate with multiple teams and stakeholders in order to solve a problem
- Advanced systems knowledge of SAP - Ariba, Microsoft Office and other systems
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