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Host/Hostess - Domes Aulus Elounda

Domes Resorts & Reserves
Schisma Eloundas, Crete, Greece 1 day ago
AI overview

Host/Hostess - Domes Aulus Elounda at Domes Resorts & Reserves in Schisma Eloundas, Crete, Greece focuses on It lives in the people who notice, care and lead the way. We are one of the most awarded lifestyle hospitality groups in Greece and one of the fastest growing in Europe, with new openings almost every year.

A place to begin. A place to belong. 

Great hospitality is personal. It lives in the people who notice, care and lead the way. At Domes Resorts, we create moments our guests never forget and a workplace where talented people make their mark and build lasting careers. 

We are one of the most awarded lifestyle hospitality groups in Greece and one of the fastest growing in Europe, with new openings almost every year. A growing portfolio of distinctive brands, affiliations with Marriott and Hilton, and handpicked destinations from Crete, Rhodes, the Ionian Islands, Chalkidiki and the Cyclades to Athens, Portugal and Spain. 

Join us as our Host/Hostess at Domes Aulus Elounda Resort, Curio Collection by Hilton . Bring your passion, humility and perseverance. We will help you grow from there: real responsibility, the chance to move across brands and destinations, and a team that values your voice, invests in your growth and celebrates your wins. 

About the role 

As Host/Hostess at Domes Aulus Elounda, you will be the first point of contact for guests arriving at our restaurants, dining outlets and lounges. You will create a warm and welcoming atmosphere, manage reservations, greet guests and coordinate seating, while keeping guest flow smooth and communication clear between front and back of house. 

What you will do 

Welcoming guests 

  • Greet guests warmly and professionally so they feel welcome and valued from the moment they arrive. 
  • Seat guests promptly according to their preferences and special requests, such as indoor or outdoor seating, keeping waiting times to a minimum. 
  • Handle reservations in person, by phone or through the online booking system, recording details accurately so guests are seated on time. 

Hosting operations 

  • Assign tables to balance guest flow and make the most of the restaurant's capacity. 
  • Recognise VIP guests and make sure they receive special attention, such as preferred seating and personalised service. 
  • Keep the reservation system accurate and up to date, with all bookings confirmed and documented. 

Team coordination 

  • Work closely with the service team and management to keep operations running smoothly and guests seated promptly. 
  • Inform the team about special requests, VIP guests and any changes to seating. 

Requirements

What you will bring 

Essential 

  • Conversational English. 
  • The ability to work under pressure and manage several priorities at once. 
  • Excellent organisational and time management skills to keep track of bookings, waiting lists and table assignments. 
  • A proactive approach and an eye for detail in handling guest requests and seating, and in keeping the dining area clean and orderly. 
  • Excellent communication skills, including managing guest expectations on waiting times and sharing menu details. 
  • Exceptional guest service skills to handle enquiries, requests and concerns with tact and professionalism. 
  • The ability to build strong working relationships within the department and across the hotel. 

Desirable 

  • At least 1 year of experience in luxury hospitality. 
  • Familiarity with the OPERA system. 
  • A high school diploma, vocational training or a degree in hospitality. 

Benefits

What we offer 

  • Competitive salary and benefits (shared before your first interview) 
  • Continuous training and development opportunities 
  • Career mobility across our brands and destinations 
  • A friendly and supportive work environment 

Pay Transparency 

All candidates invited to interview will be informed of the starting salary range for the role before their first interview. The starting salary is set within this range on the basis of objective, gender-neutral criteria related to the requirements of the role. In line with Greek Law 5316/2026 on pay transparency, we will not ask about your current or previous salary at any stage of the selection process. All information provided to candidates will be made available in a format accessible to persons with disabilities, taking into account their specific needs. 

Equal Opportunity and Equal Pay 

Domes Resorts is an equal opportunity and equal pay employer. We believe in building a diverse team and nurturing an inclusive, people-first culture where everyone can grow and belong. We are committed to equal pay for equal work or work of equal value, and to non-discrimination on any ground, including gender, gender identity or characteristics, sexual orientation, age, disability or chronic illness, race, colour, national or ethnic origin, descent, religious or other beliefs, family or social status, or any other ground protected under applicable law. 

All applications will be handled in strict confidentiality. 

Your career, your journey. We are with you every step of the way. 

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Key details

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