Team Lead - Pooled Account Management
AdyenThis role leads a team of account managers in Paris, focusing on growing merchant relationships and payments revenue. Responsibilities include coaching the team in strategic planning and negotiations, setting performance goals, and recruiting new members. The position requires 3+ years of management experience and 5+ years in account management or a related field.
Team Lead, Account Management
We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our team in Paris, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen.
What you’ll do
- Motivate team members and encourage creativity while understanding training needs.
- Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
- Create an inspiring and collaborative team environment with an open communication/feedback culture
- Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our merchants
- Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level
- Recruit new team members in line with the Adyen culture and required skills
- Participate to office and function level initiative with your leaders' peers to drive people's growth and business optimizations
Who you are
- An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills
- Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment
- An excellent communicator and team player with strong management skills and technical aptitude
- 3+ years experience in managing teams and building executive level enterprise relationships
- 5+ years experience in account management, business development, consulting, or a related field
- Experience in enterprise payments, financial services, or experience from the merchant side is a plus
- Full professional proficiency in French & English
Other Job Details
- Based out of our Paris office
- Full-time position
- Some domestic and international travel required
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