This Revenue Operations Analyst role focuses on managing sales order integrations from Salesforce to Workday and ensuring compliance with service level agreements. The position involves collaborating with cross-functional teams to resolve issues, driving process efficiencies, and contributing to monthly/quarterly revenue operations close and reporting. Candidates should have 5-9 years of experience in financial or revenue operations, with strong Excel skills.
About the Team
Become a member of Workday’s Finance Operations Team, as a Revenue Operations Analyst! The ideal fit is someone who wants to make their mark in a growing organization; a self starter, an extraordinary communicator, and someone who enjoys collaborating with people with a diverse set of talents, in a dynamic, fast-paced environment. Our team drives action to improve processes and works to establish rapport and trust with internal customers. This position reports directly to the Manager of Revenue Operations.
About the Role
Proudly represent our organization by displaying Workday’s core values such as Customer Service, Innovation, and Integrity, in your role as a Revenue Operations Analyst.
Responsibilities:
- Handling the timely and accurate integration of Sales Orders from Salesforce to Workday
- Ensuring compliance with SLAs
- Partnering with cross-functional teams (Sales Operations, Revenue Recognition, Legal, etc.) to resolve Sales Order-related issues
- Finding opportunities and lead initiatives that drive departmental and cross-functional efficiencies, particularly in system improvements and scaling of processes
- Contributing to Monthly/Quarterly Revenue Operations Close (Journal Entries, Reconciliations etc.)
- Assisting with Quarterly preparation of supplemental reporting for Senior Management
- Supporting ad hoc reporting or data management requests
- Understanding of the GTM process and changes with regards to Revenue operations is a plus
- Have conducted UAT and understand how it is conducted. Ability to collaborate with the Automation team to lead it from Idea initiation to closure.
About You
Basic Qualifications:
- 5 - 9 years of experience in a Financial Operations /Revenue Operations environment, including general ledger reconciliations, accounting research, and/or journal entries
- Strong Excel skills are required
Other Qualifications:
- Accounting/Finance or other business degree preferred
- SFDC experience is highly preferred
- SaaS experience is a plus
- High attention to detail, accurate and organized
- Proven track record for crafting process efficiencies and solving problems
- Excellent oral, written and interpersonal communication skills
- The ability to work with all levels of management
- Customer service-focused and solution oriented
- Ability to lead multiple project concurrently
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.