The Order Entry Specialist manages the accurate and timely processing of client orders, service requests, and purchase orders within internal systems. Responsibilities include reviewing orders for compliance, tracking status updates, maintaining CRM records, coordinating with internal teams, and resolving discrepancies. The role requires one to two years of experience in order entry, data entry, or operations support, along with proficiency in Microsoft Office and CRM tools.
Order Entry Specialist
DLN Consulting Group ·
About DLN Consulting Group
DLN Consulting Group is a healthcare operations, technology, data, and workforce solutions firm founded in 2011. We deliver strategic consulting and operational support services that help organizations run more efficiently and effectively. Our team is detail-driven, client-focused, and committed to accuracy in everything we do.
Position Summary
DLN Consulting Group is seeking a meticulous and efficient Order Entry Specialist to manage the accurate and timely processing of orders, service requests, and related documentation within our systems. In this role, you will serve as a critical link between our clients, internal teams, and fulfillment processes — ensuring every order is entered correctly, tracked diligently, and communicated clearly. This role is ideal for someone who is highly organized, thrives in a process-driven environment, and takes pride in zero-error work.
Requirements
- Accurately enter and process client orders, service requests, and purchase orders into internal systems
- Review incoming orders for completeness, accuracy, and compliance with established guidelines
- Coordinate with client services, operations, and fulfillment teams to confirm order details and resolve discrepancies
- Track order status and proactively communicate updates or delays to clients and internal stakeholders
- Maintain accurate and up-to-date order records in the CRM and order management systems
- Generate and distribute order confirmations, invoices, and related documentation as needed
- Identify and escalate order errors, missing information, or process bottlenecks to the appropriate team
- Assist with reporting on order volumes, processing times, and fulfillment accuracy
- Support continuous improvement efforts by identifying inefficiencies in the order entry process
- Handle sensitive client and order information with strict confidentiality
Benefits
- High school diploma or GED required; associate or bachelor’s degree preferred
- Minimum 1–2 years of experience in order entry, data entry, or operations support
- High level of accuracy and attention to detail — zero tolerance for entry errors
- Proficiency in Microsoft Office Suite especially Excel and Outlook
- Experience with order management systems, ERP platforms, or CRM tools
- Strong organizational skills and ability to manage high volumes of orders simultaneously
- Clear written and verbal communication skills
- Ability to work independently, meet deadlines, and adapt to shifting priorities
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