The Waiter/Waitress delivers food and beverage service to restaurant guests, ensuring a professional and memorable dining experience. Responsibilities include greeting and seating customers, explaining menus, monitoring quality, maintaining outlet hygiene, and handling service preparations and upselling. Candidates should possess a hospitality diploma or vocational training in food and beverage, previous experience in a high-volume restaurant, and strong English communication skills.
We are currently looking for dynamic/ and self-motivated Food Beverage professionals who want to move their careers forward. As a Waiter Waitress you are responsible to provide professional service to our guests/ ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel.
- Greet and seat customers and serve them in a professional/ discreet and personalized way.
- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests; Consistently monitor quality of food beverage being served.
- Practice good customer relations and attend to customer complaints queries satisfactorily; Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment; Responsible for all service preparations before/ during and after the service (mis-en-place and mis en scene); Ensure minimum wastage/ breakage and spoilage; Actively use up selling techniques to exceed guest expectations and increase revenue.
Requirements
You should ideally have a diploma degree in hospitality or a vocational training in food beverage with previous experiences as a Waiter Waitress in a high volume restaurant. A good command of English and additional skills/ like guest service and interpersonal are essentials. The ideal candidate will be hands on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure/ have attention to details and should possess following competencies: Adaptability, Customer Focus, Recognizing Differences, Taking Responsibility, Teamwork and Understanding the Job
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