The Human Resources Manager leads HR operations and industrial relations across the Resorts and Lodges portfolio, managing a geographically dispersed team and coaching senior leaders. Responsibilities include guiding the application of employment legislation, conducting workplace investigations, and partnering on organizational change. The role requires tertiary qualifications in Human Resources and experience leading multi-site HR teams within complex industrial environments.
Journey Beyond | Sydney or Adelaide | Full Time
Ready to shape the people experience behind some of Australia’s most memorable stays?
Join Journey Beyond and bring your HR leadership and industrial relations expertise to our Resorts & Lodges portfolio. You’ll work closely with senior leaders, develop a geographically dispersed HR team and help create workplaces where people can do their best work.
Why Join Us
- Influence people decisions across a diverse portfolio of resorts and lodges
- Develop your team and strengthen leadership capability across multiple sites
- Flexible/hybrid working arrangements where operationally suitable
- Generous discounts on Journey Beyond travel and experiences
- Career opportunities across Journey Beyond’s diverse portfolio of brands and businesses
About the Role
You’ll lead HR operations and industrial relations across our Resorts & Lodges portfolio, helping leaders navigate complex people challenges and supporting your team to deliver practical, consistent advice.
Combining hands-on HR leadership with broader people initiatives, you’ll guide workplace change, support fair decisions and help leaders build stronger teams. Your work will connect people priorities with the needs of our tourism and hospitality businesses.
Key responsibilities include:
- Coach senior leaders through complex employee and industrial relations matters
- Lead and develop an HR team across geographically dispersed locations
- Guide the consistent application of Enterprise Agreements, Awards and employment legislation
- Lead workplace investigations and support fair, commercially sound decisions
- Partner with leaders on organisational change and workforce improvements
About You
You’re an experienced HR leader who builds trust, enjoys developing others and brings clarity to challenging situations. You understand the demands of operational businesses and balance commercial thinking with a thoughtful, practical approach to people.
You’ll bring:
- Experience leading HR teams, ideally across multiple sites or geographically dispersed operations
- Strong working knowledge of the Fair Work Act, Awards, Enterprise Agreements and industrial relations frameworks
- Proven experience managing employee relations, workplace investigations and performance management
- Strong coaching, stakeholder management, influencing and negotiation skills
- Tertiary qualifications in Human Resources or a related discipline
About Us
Journey Beyond is Australia’s leading experiential tourism group, operating some of the country’s most iconic travel experiences across rail, cruise, marine, accommodation and adventure tourism. Our Corporate teams support a diverse portfolio of brands across Australia and New Zealand. Whether improving business processes, building commercial partnerships or supporting our operations, every team plays an important role in bringing memorable guest experiences to life.
Apply now. Join us!
Successful candidates are required to provide a current National Police Clearance.
A pre-employment medical may be required as part of the recruitment process.
Requirements
- Degree qualified in Human Resources or related discipline
- Strong leadership experience across a geographically dispersed team
- Strong working knowledge of the Fair Work Act and Regulations’
- Demonstrated knowledge of working within a complex industrial environment,
- managing multiple EBA compliance.
- Experience in performance management and coaching leaders to fair outcome
- Demonstrated experience conducting workplace investigations
- Full Australian driver's licence
- Generalist Human Resources experience in hospitality, hotel, resort or corporate environments (an advantage)
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