AT
Little Rock, AR about 3 years ago
AI overview
The Desktop Support Manager provides hands-on end user device support and project management for IT initiatives. Responsibilities include coordinating projects, testing computer programs, ensuring system compatibility, and offering technical leadership. Candidates must possess knowledge of PC imaging, Windows OS, Active Directory, Microsoft Office, Cisco switch troubleshooting, remote access management, and wireless communications.
The Technical Lead/Project Manager will provide hands-on end user desktop/laptop/peripheral device support as well as overall project management.
Additional Qualifications:
- Working Knowledge of PC Imaging
- Operational Knowledge of Windows 7/8/8.1/10 operating systems
- Active Directory
- Experienced in Microsoft Office Suite
- File and Print Management
- Cisco Switch set-up and troubleshooting
- Remote Access Management (LogMeIn)
- Wireless Communications (including wireless device provisioning and data restore)
- PC Application support
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