Private Duty Care Billing/Collections Specialist at Phoenix Home Care and Hospice in Springfield, Missouri, United States focuses on responsible for delivering quality services in a timely manner. The specialist must possess a great working attitude while exercising accountability and professionalism in a fast-paced environment.
This candidate is responsible for delivering quality services in a timely manner. The specialist must possess a great working attitude while exercising accountability and professionalism in a fast-paced environment. This role reports to Revenue Cycle Management.
Pay Range: $18-$20/hr
In Office Position in our Springfield, Mo office. This is NOT remote.
Billing and Collections Responsibilities
- Understanding of LTC and Special Payer Regulations
- Submit claims in a timely manner according to payer regulations
- Recognize and update pre-billing errors
- Ensure proper follow-up using AR (Aging Reports), EOBs (Explanation of Benefits), and/or other correspondence
- Recognize payment errors using payer-contracted rates
- Abide by HIPAA regulations
- Communicate well with peers and administration
- Contact clients LTC and/or Special Program Payers via phone/email
- Answer client/family concerns in regard to billing/payments via incoming phone calls/emails
- Perform other duties as assigned
Payment Responsibilities
- Understanding of payment regulations
- Submit patient invoices
- Process weekly payments via client list or client request
- Recognize payment errors using payer-contracted rates
- Abide by HIPAA regulations
- Communicate well with peers and administration
Qualifications
- Previous experience in billing/collections preferred
- Self-motivated
- Ability to work independently as well as in a team
- Interdepartmental communications
- Ability to multitask and stay organized
- Willing to take on new tasks
- Operate standard office equipment
- Basic bookkeeping skills
- Ability to communicate and work well with others
- Maintain a professional, courteous attitude
- Experience with medical billing and/or medical payer rules
We’re taking the journey with you, creating a New Beginning!
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Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.
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