Senior Project Manager

Role

We are looking for a Senior Project Manager, Professional Services to join our team. This is a Bengaluru (Hybrid) role, reporting to the Manager, Professional Services in the Professional Services department. We are seeking an experienced Project Manager to join our Professional Services organization, leading the successful delivery of customer-facing projects. This role is responsible for managing complex engagements from initiation through closure, ensuring projects are delivered on time, within scope, and to a high standard of quality. The ideal candidate will have a strong background in professional services delivery, experience managing cybersecurity-related projects, and a practical understanding of how AI technologies can support service delivery, automation, analytics, and customer outcomes.

What you’ll do (Role Expectations)

• Lead the end-to-end delivery of Professional Services projects, including planning, execution, governance, risk management, and closure
• Manage multiple concurrent customer engagements involving cybersecurity implementations, transformations, assessments, or optimization services
• Build and maintain detailed project plans, status reporting, RAID logs, resource plans, and stakeholder communications
• Coordinate cross-functional teams including technical consultants, solution architects, support teams, sales, and customer leadership
• Drive effective governance through regular steering meetings, status reviews, and executive updates

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field, or equivalent practical experience
• Project Management certification such as PMP, PRINCE2, or equivalent
• Minimum 6 years experience with managing projects related to cybersecurity solutions, services, or enterprise security programmes

What Will Make You Stand Out (Preferred Qualifications)

• Experience leveraging AI-driven project management tools, predictive analytics, or automation frameworks to optimize resource allocation, track milestones, and streamline professional services delivery
• Working knowledge of AI concepts, tools, and use cases relevant to service delivery or customer transformation
• Experience in delivery of large, complex projects with multiple workstreams

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.