Marketing Science Operations, Associate Director

Career Category

Job Description

Marketing Science Operations, Associate Director

What you will do

This role provides leadership for a distributed global team spanning analytics, business intelligence, marketing, and data functions. The AD is accountable for driving alignment, prioritization, and high-quality delivery across cross-functional BI and data engineering teams, along with external partners. 

This role is responsible for advancing the analytics and BI landscape through innovation, scalability, and capability expansion. The AD will drive the integration of AI/ML-enabled analytics, automation, and next-generation data capabilities into core workflows, shaping the platform roadmap and enabling more predictive, data-driven decision-making. This role also establishes governance and standards to ensure sustainable growth and serves as the primary escalation point prior to Director involvement. 

This is a high-visibility role requiring strong business acumen, operational rigor, and cross-functional leadership. 

This is a Flexible Commuter role based at Amgen’s Thousand Oaks, CA or Deerfield, IL site, requiring on-site presence 1-2 days per week. 

Key Responsibilities 

1. Business & Executive Leadership 

• Frame KPIs and align metrics across Investment Analytics and Media Analytics initiatives. 
• Translate business priorities into structured analytical roadmaps. 
• Lead insight synthesis and ensure executive-ready delivery. 
• Serve as primary US stakeholder interface for BI workstream under MSO workstream. 

2. Portfolio Governance & Capacity Planning 

• Own portfolio prioritization and demand intake across Business Intelligence and Data Engineering workstreams.
• Drive quarterly capacity planning and resource forecasting. 
• Ensure alignment between business priorities and delivery roadmaps. 
• Serve as first escalation layer before Director involvement. 

3. Tableau Platform & Team Leadership 

• Provide functional leadership for the Tableau team (managers and analysts). 
• Define and own the Tableau roadmap aligned to business and enterprise strategy. 
• Establish governance standards for dashboard lifecycle, quality, and change management. 
• Promote scalable design, self-service enablement, and performance optimization. 

4. Cross-Vendor & Cross-Geo Orchestration 

• Coordinate delivery across ACCP, AIN, and offshore teams. 
• Ensure clarity in roles, accountability, and execution standards. 
• Drive transparency on delivery status, risks, and mitigation plans. 

5. Standardization & Automation 

• Standardize KPI definitions, reporting frameworks, and documentation practices. 
• Own the MSO automation and innovation roadmap with defined milestones. 
• Drive process improvements to enhance efficiency, scalability, and speed-to-insight.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a strategic, business-facing analytics leader with the following qualifications. 

Basic Qualifications:

Doctorate degree and 3 years of data science, analytics, marketing operations, or related experience 

OR 

Master’s degree and 5 years of data science, analytics, marketing operations, or related experience 

OR 

Bachelor’s degree and 7 years of data science, analytics, marketing operations, or related experience 

OR 

Associate’s degree and 12 years of data science, analytics, marketing operations, or related experience 

OR 

High school diploma / GED and 14 years of data science, analytics, marketing operations, or related experience 

Preferred Qualifications:

• 8+ years of experience in business intelligence, marketing science, marketing analytics, or analytics program leadership. 
• Experience managing portfolio governance and capacity planning. 
• Proven ability to lead cross-vendor and globally distributed delivery models. 
• Strong executive communication and stakeholder management skills. 
• Experience driving automation, standardization, and operational improvement initiatives. 
• Experience in biotechnology, pharmaceutical, or regulated industries preferred. 

What you can expect of us

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range