The Client Success Manager owns influencer campaign execution, strategy development, and client platform adoption to drive performance growth. Key duties include designing tailored influencer strategies, managing campaigns from ideation to reporting, and building relevant creator ecosystems using performance data. Candidates require two to four years of experience in marketing or digital media, with hands-on campaign management and community management experience.
At Humanz, we provide technology that makes the world of influencer marketing more accessible and efficient. With our advanced AI-powered solutions, we guide brands to achieve the best possible results while enabling them to use our platform in the most effective way.
As our team continues to grow rapidly, we are looking for a Client Success Manager who will understand our partners’ marketing objectives, develop tailored influencer strategies, manage campaigns end-to-end from ideation to reporting, and ensure our clients maximize the value they get from the Humanz platform.
This role goes beyond campaign management — it also involves shaping brands’ positioning within the influencer landscape, building the right creator ecosystem, and driving sustainable performance growth.
Requirements
- 2–4 years of experience in marketing, influencer marketing, or digital media, preferably on the agency side
- Hands-on experience in managing influencer campaigns
- Previous experience in Community Management, preferably within influencer marketing, creator marketing, or digital marketing.
- Strong strategic thinking skills combined with solid execution capabilities
- Interest in and familiarity with the fashion, retail, and lifestyle brand landscape is a strong plus.
- Comfortable working with data and able to interpret performance metrics (CPE, ER, reach, etc.)
- Good written and verbal communication skills in English
- Proactive, solution-oriented, and able to take ownership in a fast-paced environment
Core Responsibilities
- Understand brands’ marketing objectives and design tailored influencer strategies, guiding them to get the most out of our platform
- Manage influencer campaigns end-to-end, from ideation and influencer selection to execution and performance analysis
- Build the most relevant influencer pool by taking a data- and insight-driven approach to creator selection
- Closely monitor and optimize campaign performance, ensuring KPIs are met within budget while delivering valuable insights to clients
- Provide regular recommendations to brands based on insights, trends, and performance data
- Support technical aspects of campaign execution, quickly resolve client needs, and collaborate closely with internal teams to continuously improve our platform
Benefits
- Opportunity to work with strong, globally recognized brands
- Direct exposure to the latest trends and technologies in influencer marketing
- A dynamic environment where you can experience both strategy and execution
- The chance to be part of campaigns that create real impact
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