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Clickup hiring snapshot

Based on 47 live roles.

At a glance

Clickup has 47 open roles, mostly in Engineering, concentrated in United States and Ireland - Dublin Office. Hiring pace is accelerating.

Hiring activity

Active roles
47
Last 30 days
16
Newest role
1d
Locations
13
Accelerating

More roles posted in the last 30 days than the 30 days before.

Salary transparency

0%Low

0 / 47 roles quote pay

Work model

  • remote100%

Based on 2 of 47 roles that state a work model.

Contract types

  • FullTime47

Roles by function

  • Engineering19
  • Customer Service & Support10
  • Sales & Business Development10
  • Product Management7
  • Finance & Accounting1

Hiring locations

  • United States27
  • Ireland - Dublin Office5
  • Poland3
  • Australia2
  • Remote2
  • Czechia1

Open roles (47)

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Clickup

FullTimeremote

Senior Solutions Engineer, Commercial

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 At ClickUp, we’re building an AI-powered workspace that brings tasks, docs, chat, and AI-enabled workflows together so teams can spend less time switching tools and more time making progress. Our mission is to make the world more productive. Within Solutions Engineering & Customer Enablement, this role connects complex customer needs to practical product solutions, helping prospects and customers evaluate how ClickUp can support their workflows and business goals. As a customer-facing technical partner to Sales and Success, you’ll lead discovery, shape solution strategy, and turn technical questions into clear next steps. You’ll help customers see what’s possible with ClickUp while keeping recommendations grounded in real workflows, integration needs, and adoption considerations. Mission Help prospects and customers understand how ClickUp can solve meaningful workflow and productivity challenges through strong technical discovery, practical solution design, and credible guidance throughout the buying journey. What You’ll Accomplish Partner with Sales and Success to lead technical discovery, deliver tailored demos, and show how ClickUp, integrations, and AI-enabled workflows map to customer needs. Design and lead proof-of-value or proof-of-concept work so buyers can validate product fit, adoption potential, and business impact. Translate stakeholder requirements into clear solution recommendations, including workflow design, reporting approaches, and lightweight technical architecture. Support technical validation in live opportunities, including integration discussions, data migration considerations, security and process questions, and RFP responses. Build custom reports, dashboards, and demo environments that reflect real customer use cases and make the platform concrete and credible. Stay current on product capabilities and releases so you can explain solutions accurately and connect new features to customer needs. Work with Account Executives, Customer Success, Product, and Engineering to remove blockers and improve the customer experience. Required Qualifications Experience in a customer-facing technical role in software, such as pre-sales, solutions engineering, sales engineering, technical consulting, implementation, or a closely related path. Demonstrated ability to lead technical discovery, live demos, and solution conversations with business and technical stakeholders. Ability to turn ambiguous customer problems into structured recommendations, persuasive narratives, and practical next steps. Comfort discussing APIs, integrations, automation, data flows, and change-management considerations in clear, customer-friendly language. Strong presentation and executive communication skills, with the ability to influence technical and non-technical audiences. Consultative, outcomes-oriented judgment that balances technical depth with commercial urgency. Ability to manage multiple customer opportunities and priorities with ownership, adaptability, and clear follow-through. Preferred Qualifications Experience supporting complex B2B SaaS evaluations with multiple stakeholders and proof-of-value work. Familiarity with workflow, collaboration, productivity, CRM, support, or automation platforms. Hands-on experience with integration platforms, web services, APIs, or adjacent solution-design tools. Experience with business process mapping, value-based selling, and technical storytelling. Exposure to AI-enabled product workflows and the ability to explain their practical customer value. Location & Travel This U.S.-aligned role supports AMER customers and internal partners and requires effective collaboration across U.S. business hours. This role is fully remote within the United States. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Remote
1 day ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Manager, Technical Account Management

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We’re looking for an experienced Manager to lead and develop our team of Technical Account Managers (TAMs). You’ll combine people leadership, technical judgment, and commercial accountability to improve adoption, retention, and growth across your team’s portfolio. You’ll coach TAMs on customer strategy and solution delivery, step into complex customer situations, and build the operating practices that help the team scale. In addition, you'll work closely with our Partner Ecosystem to extend delivery capacity and customer impact. You’ll establish clear ownership across ClickUp, partners, and customers, enabling effective handoffs and consistent delivery quality. You’ll own your team’s performance while improving how the broader TAM organization works through reusable playbooks and strong partnerships with Sales, Product, Support, CX Operations, and the Partner Ecosystem. This is a hands-on leadership role built for those with a player/coach mindset. WHAT YOU’LL DO LEAD AND DEVELOP A HIGH-PERFORMING TEAM Hire, coach, and develop TAMs, setting clear expectations for customer outcomes, technical delivery, and professional growth. Run effective coaching, performance, and career-development conversations, building accountability and a strong pipeline of future leaders. Coach TAMs on consultative discovery, solution design, executive engagement, and connecting platform adoption to business value. Plan team capacity and account coverage, using the Partner Ecosystem to extend capability and capacity while balancing customer needs, delivery commitments, and sustainable workloads. OWN PORTFOLIO PERFORMANCE Own team-level retention, renewal readiness, and expansion outcomes in partnership with Sales, account teams, and relevant partners. Use account health, adoption, engagement, and commercial signals to prioritize work, identify risk early, and drive action. Maintain a clear, evidence-based view of renewal risk and growth opportunities, incorporating partner insights and ensuring forecasts reflect current customer conditions. Lead escalations and recovery plans for complex or high-risk accounts, aligning ClickUp teams, partners, and customer stakeholders around clear owners and next steps. Ensure customer engagements produce measurable outcomes, not just completed activities. SCALE CONSISTENT HIGH-QUALITY DELIVERY Establish and improve operating rhythms, playbooks, and quality standards across onboarding, ongoing engagement, technical delivery, and account planning. Define clear responsibilities, handoffs, and escalation paths for ClickUp-led, partner-led, and jointly delivered engagements. Use team, partner delivery, and customer data to identify performance gaps, guide coaching, and improve delivery efficiency. Balance utilization, capacity, and delivery quality where services commitments apply. Turn successful approaches into reusable practices that improve execution across the TAM organization and Partner Ecosystem. ADVANCE TECHNICAL AND AI CAPABILITY Build the team’s capability in workflow design, automation, integrations, and ClickUp AI and Agents. Coach TAMs to translate customer business needs into practical, scalable solutions, including agentic workflows and intelligent, task-oriented systems. Guide the design, prompting, testing, and refinement of AI Agents, with clear success measures, appropriate human oversight, and reliable customer outcomes. Embed AI and automation into internal delivery practices to improve efficiency without compromising quality or customer trust. Work with partner teams to align technical approaches and strengthen AI delivery capability across the Partner Ecosystem. Translate recurring customer and partner needs and technical blockers into actionable feedback for Product and Engineering. DRIVE PARTNER-FIRST AND CROSS-FUNCTIONAL IMPACT Partner with Sales, Services, Support, Product, CX Operations, and the Partner Ecosystem to align customer strategy, ownership, and execution. Identify opportunities for partner-led delivery and specialist expertise, engaging partners early in account and delivery planning. Maintain accountability for customer outcomes across partner-supported engagements, addressing gaps in ownership, delivery quality, or communication. Lead initiatives that improve customer outcomes and team effectiveness across the TAM organization and Partner Ecosystem. Bring clear recommendations to leadership on portfolio trends, capacity, partner delivery dependencies, and improvement opportunities. WHAT YOU’LL BRING 5+ years in Technical Account Management, Professional Services, Consulting, Customer Success, or a related technical delivery function, with at least 3 years managing high-performing customer-facing or delivery teams in a SaaS environment. A proven track record of delivering complex SaaS or technology engagements for SMB, mid-market and enterprise customers, with measurable adoption, retention, or growth outcomes. Deep understanding of agentic workflows and AI Agent prompting, with experience designing or guiding the implementation of intelligent, task-oriented systems. Practical judgment in evaluating AI output, refining prompts and workflows, and establishing appropriate human review and quality controls. Strong technical fluency across configurable SaaS platforms, workflow design, automation, and integrations, with the ability to coach solution decisions. Experience working with implementation, consulting, and technology partners, establishing clear ownership and maintaining delivery quality across shared engagements. Strong commercial judgment, including renewal planning, risk assessment, forecasting, and expansion identification. Experience managing multiple concurrent engagements, customers, partners, and stakeholders in a fast-paced environment. Exceptional prioritization, an ownership mindset, and the ability to turn data into clear decisions, coaching priorities, and scalable operating improvements. Strong communication, stakeholder management, and problem-solving skills, including confidence with executive customers and partner leaders. Experience leading cross-functional initiatives with internal teams and the Partner Ecosystem, influencing decisions beyond your direct team. The ability to operate at scale, thrive in ambiguity, and create structure in a fast-changing environment. NICE TO HAVE Experience with ClickUp or similar work-management platforms. Experience leading distributed teams and supporting customers across different markets/countries. Experience building partner enablement, joint delivery playbooks, or partner-first service models. Experience spanning both recurring account management and professional services delivery. LOCATION This role is open to candidates across Australia, with Sydney, Melbourne or Brisbane preferred. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Australia
6 days ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Enterprise Account Executive - DACH

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp's mission is to make the world more productive. Our platform brings work together so teams can plan, collaborate, and execute in one place. As an Enterprise Account Executive covering DACH, you will help large organizations reduce fragmented workflows and get more value from a unified work management platform. You will own complex sales cycles, connect ClickUp's capabilities to customer outcomes, and build relationships that support long-term adoption across the region. The Role: Build and execute a territory plan for DACH, identifying high-potential accounts and creating qualified pipeline through outbound, partner, and inbound motions. Own full-cycle Enterprise SaaS sales from discovery and qualification through solution evaluation, business case, negotiation, and close. Use MEDDIC/MEDDPICC or an equivalent structured methodology to uncover pain, quantify impact, map decision criteria and process, engage economic buyers, and develop champions. Work with Solutions Engineering and other internal partners to tailor value-led evaluations and navigate business, operations, IT/security, and executive stakeholders. Maintain accurate CRM data and a dependable forecast, inspect deal health, and surface risks early. Identify opportunities to expand adoption across departments and regions, partnering with Customer Success on customer outcomes. Bring actionable market and customer feedback to Sales, GTM, and Product to improve our enterprise approach in DACH. Qualifications: 3+ years of full-cycle Enterprise or upper-mid-market SaaS sales experience, including personal ownership of complex, multi-stakeholder deals. Evidence of meeting or exceeding quota and building pipeline through proactive outbound activity, not only inbound leads. Demonstrated use of MEDDIC/MEDDPICC or a comparable qualification approach, with specific examples of complex deals you owned. Executive communication and consultative discovery skills, with the ability to translate customer needs into a clear business case. Strong judgment, forecasting discipline, collaboration, and accountability in a fast-changing environment. Location: Ireland is currently listed as the approved hiring location; the territory is DACH. Confirm location/hub and travel expectations before posting. Language: [[Confirm whether professional German fluency is required for customer conversations in DACH.]] Desirable: Experience selling work-management, productivity, or collaboration software. Experience expanding product-led adoption into executive-sponsored enterprise programs. Familiarity with enterprise security, procurement, and multi-entity buying processes in DACH. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Ireland - Dublin Office
8 days ago
Sector

Sales & Business Development

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Clickup

FullTimeremote

Business Development Representative (AMER)

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. You’re a persuasive self-starter, a good listener while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. You have experience with BDR processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing! We are not interested in aggressive or annoying sales tactics. Our secret sauce is helping people see the value of the solution we provide and stepping in to assist product-led growth. The Role: Run effective outbound prospecting campaigns including cold-calls, cold emails, and social touches. Qualify inbound and outbound leads by introducing ClickUp and running them through qualification and discovery framework. Represent our brand to customers at the start of their research journey. Schedule appointments and demos for new logo acquisition and expansion across the existing customer base. Serve as a product specialist on ClickUp products and services. This is a hybrid position in San Diego, CA or Dallas/Fort Worth, Texas and requires working in the office 2 days per week. Qualifications: 1-2 years relevant work experience in outbound tech sales. A proven track record of consistently hitting targets in previous jobs or extracurriculars. You’re a persuasive self-starter and a good listener with a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Excellent organizational, time-management, and prioritization skills. Customer empathy and genuine curiosity for prospects and their need. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States - San Diego Office
8 days ago
Sector

Sales & Business Development

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Clickup

FullTimeremote

Senior Database Reliability Engineer

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THIS ROLE ClickUp is looking for a Senior Database Reliability Engineer to join our Database Operations team. You’ll be responsible for the performance, integrity, security, and availability of our PostgreSQL databases running on Linux in AWS. This role focuses on day-to-day database administration, operational excellence, and ensuring data is consistently reliable and well-managed across environments. KEY RESPONSIBILITIES Administer, monitor, and maintain PostgreSQL databases (250GB+) in production environments (AWS RDS, Aurora, EC2) Ensure database availability, performance, and data integrity through proactive monitoring and maintenance Perform routine database administration tasks including patching, upgrades, vacuuming, reindexing, and statistics management Execute and manage backup, restore, and disaster recovery procedures, including regular testing of recovery plans Handle user access management, roles, and database security to ensure compliance with best practices Perform capacity planning, storage management, and growth forecasting Troubleshoot database issues, including performance bottlenecks, locking/contention, and failed jobs Support application teams with query tuning, schema changes, and release deployments Manage database migrations, upgrades, and change requests with minimal downtime Maintain documentation for database configurations, standards, and operational procedures Participate in on-call rotations and provide support for production incidents QUALIFICATIONS 7+ years of experience in a senior database administrator or Database Engineering role Strong hands-on PostgreSQL administration experience, including backups, recovery, and performance tuning Solid understanding of database security, access control, and compliance practices Experience managing large-scale production databases (250GB+), including maintenance and lifecycle management Strong Linux administration skills (processes, disk, memory, networking) Experience with monitoring tools and performance diagnostics Proficiency in SQL and at least one scripting language (Bash, Python, or similar) Familiarity with cloud-based database deployments, preferably AWS (RDS, Aurora, EC2, S3) Strong organizational and documentation skills NICE TO HAVE Experience with database auditing, compliance, or governance frameworks Familiarity with ETL processes, data pipelines, or reporting systems Experience with high availability setups, replication, and failover management Exposure to other database systems (MySQL, SQL Server, or NoSQL platforms) Experience supporting enterprise or highly regulated environments #LI-REMOTE #LI-CC1 Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Poland
12 days ago
Sector

Engineering

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Clickup

FullTimeremote

Senior Strategic Finance Specialist

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp's mission is to make the world more productive. We help teams bring work together in one workspace so they can focus on meaningful outcomes. As an Senior Strategic Finance Specialist in FP&A, you'll partner with leaders across Sales, Ecosystem, and Revenue Operations. You'll build the forecasts, models, and analysis that help these teams understand performance, make investments and decisions, and grow efficiently. The Role Partner with Sales, Ecosystem, and Revenue Operations to understand business priorities and translate them into financial forecasts and analysis. Build and maintain financial models and forecasts that help GTM leaders evaluate plans, assumptions, performance, and investment choices. Own recurring reporting, explain material trends or variances, and make the financial story clear to business partners. Investigate ad hoc questions behind the numbers and turn the findings into practical recommendations for target attainment and efficient growth. Work with stakeholders to validate assumptions, improve the clarity and consistency of reporting, and support sound day-to-day decisions. Required Qualifications 1-2 years of experience in FP&A, strategic finance, financial analysis, or a related analytical role, with examples of supporting business decisions. Hands-on experience using AI tools and building AI-powered workflows to streamline financial analysis, reporting, or forecasting, with the ability to validate outputs for accuracy and translate results into actionable business insights Strong financial modeling, forecasting, and spreadsheet skills, including the ability to organize data and check work for accuracy. Experience producing recurring reporting or variance analysis and explaining what the results mean for the business. Clear written and verbal communication, with the ability to make complex financial information understandable to non-finance partners. Strong judgment, attention to detail, and ability to manage multiple requests in a collaborative, fast-moving environment. Desirable Qualifications Experience supporting SaaS or technology teams, especially across multiple go-to-market functions. Familiarity with financial planning systems or analytics tools such as Pigment, Adaptive, Anaplan, SQL, or business intelligence platforms. Experience assessing resource allocation, investment choices, or the relationship between operating metrics and financial results. #LI-SM1 #LI-Remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
12 days ago
Sector

Finance & Accounting

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Clickup

FullTimeremote

Strategic Solutions Engineer, Enterprise (Chicago)

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive! ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism. THE ROLE: Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. Design, develop, deploy and manage customer-specific proof of value (PoV) projects. Build custom reports and dynamic dashboards for prospective clients' management teams. Assist with the functional and technical elements of RFPs. Stay current on new feature releases and maintain updated demo spaces for sales. This role will support customers across the North East. QUALIFICATIONS: This is a hybrid role based in Chicago, IL with a strong preference for candidates within reasonable travel distance of Chicago. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the midwest market, including occasional co-working days with peers. Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity. 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience. 2+ years demonstrable success working with commercial or enterprise clients An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance. Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome. Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions. Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives. Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs. Up to 50% of travel is required for this role. #LI-Remote #LI-JC1 Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States - Chicago Office
13 days ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Strategic Solutions Engineer, Enterprise (Boston)

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive! ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism. THE ROLE: Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. Design, develop, deploy and manage customer-specific proof of value (PoV) projects. Build custom reports and dynamic dashboards for prospective clients' management teams. Assist with the functional and technical elements of RFPs. Stay current on new feature releases and maintain updated demo spaces for sales. This role will support customers across the North East. QUALIFICATIONS: This is a hybrid role based in Boston, MA, with a strong preference for candidates within reasonable travel distance of Boston. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Boston market, including occasional co-working days with peers. Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity. 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience. 2+ years demonstrable success working with commercial or enterprise clients An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance. Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome. Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions. Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives. Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs. Up to 50% of travel is required for this role. #LI-Remote #LI-JC1 Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States - Boston Office
13 days ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Senior Backend Engineer, Cloud Platform

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 The role ClickUp's Cloud Platform team builds scalable, secure, and cost-efficient AWS infrastructure, with a heavy focus on Amazon EKS, that stays ahead of product and enterprise growth. Our goal: product velocity is never blocked by platform constraints. As a Senior Software Engineer, you leverage AI to design, build, and operate the compute, networking, and infrastructure-as-code foundation that powers ClickUp for millions of users. What you'll do Build and scale AWS infrastructure and reusable platform abstractions that simplify development, with a strong focus on Amazon EKS, networking, and self-hosted services. Identify improvement opportunities and emerging risks, and propose novel solutions that improve reliability, scalability, and cost efficiency before constraints become blockers. Automate shard buildouts and implement Terraform guardrails and hardened ingress that reduce incidents. Scale systems for multi-shard, multi-region growth while meeting compliance attestations (SOC 2, ISO 27001, etc), disaster recovery, and enterprise security requirements. Partner with SRE, Security, product, AI, and enterprise teams to bridge infrastructure and product engineering. Own the reliability of Cloud Platform itself: on-call, incident response, postmortems, runbooks, and prevention. Use AI tooling daily to accelerate development, testing, IaC, operations, and investigations, and help the team raise its AI leverage. What we're looking for 6+ years building and operating large-scale distributed systems with a focus on infrastructure and cloud, especially compute foundations. Deep, hands-on experience operating and troubleshooting Kubernetes in production, including control-plane, node, and networking issues, ideally Amazon EKS at fleet scale. Strong AWS experience: EKS, EC2, Lambda, API Gateway, VPC networking, IAM, S3, KMS. Bedrock is a plus. Multi-account AWS (20+ accounts) experience, including Transit Gateway, PrivateLink, VPC routing, DNS, and load balancing. Infrastructure-as-code at scale with Terraform (CDK experience is a plus). Fluent coding in at least one language (Go, Python, or TypeScript/Node.js preferred). Experience with hybrid monolith/microservices architectures. Experience operating data stores at scale, such as PostgreSQL, DynamoDB, S3, and Redis/Valkey. Track record of improving infrastructure reliability and efficiency and implementing security guardrails. Strong production debugging across application and infrastructure boundaries, clear written communication, and effective cross-functional collaboration. Daily AI user with concrete examples of how AI supercharged your engineering workflow. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United Kingdom
13 days ago
Sector

Engineering

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Clickup

FullTimeremote

Senior Backend Engineer, Search

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts. Your impact at ClickUp As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available. Core Responsibilities Design and implement robust search solutions that scale with our rapidly growing user base Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds Improve our real-time indexing pipelines to ensure search results remain up-to-date Create measurement frameworks to evaluate and improve search quality Build and enhance vector search capabilities to power next-generation search experiences Collaborate with AI, backend, and product teams to integrate search into new features Troubleshoot complex search-related issues at scale Design and implement robust search solutions that scale with our rapidly growing user base Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds Improve out real-time indexing pipelines to ensure search results remain up-to-date Create measurement frameworks to evaluate and improve search quality Build and enhance vector search capabilities to power next-generation search experiences Collaborate with AI, backend, and product teams to integrate search into new features Troubleshoot complex search-related issues at scale Technical Requirements: Bachelor's degree in Computer Science or related field 5+ years of experience as a search engineer or in a directly related role Hands-on production experience with OpenSearch or ElasticSearch (strongly preferred); Solr experience considered but less ideal given its age Experience with high-scale, real-time data ingestion and search serving in a backend services context. Proven ability to optimize query parsing, indexing, and relevance tuning for search systems Experience measuring and optimizing search quality Preferred Qualifications: Background in search ranking, relevance algorithms, and information retrieval Hands-on experience with vector embeddings and semantic search implementations Experience with TypeScript in backend systems Track record of architecting search solutions that maintain performance under heavy load Experience applying machine learning and NLP to enhance search relevance Join Our Mission At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive! #LI-REMOTE #LI-AK2 #LI-CC1 Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
15 days ago
Sector

Engineering

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Clickup

FullTimeremote

Senior Regional Director- Commercial Sales (Majors) - EMEA

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 You’ll be a hands-on sales leader who can coach in the moment, raise performance standards, and turn operating rigor into better customer outcomes. You’ll partner closely with Growth, Marketing, Operations, and Product to improve how the region creates pipeline, runs deals, and delivers a consistently strong customer experience. Mission Build and lead a high-performing commercial sales organization across EMEA that consistently turns pipeline into durable revenue while raising the bar on coaching, operational discipline, and customer value. What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across the UK and EMEA Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, and rep development Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture Improve sales process scalability through better use of data, performance metrics, and repeatable best practices Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support key accounts, and remove friction in the customer journey Lead with a customer-first approach and reinforce high standards for thoughtful, value-based selling Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership Required Qualifications Significant experience leading SaaS sales teams in a commercial or mid-market motion Strong knowledge of selling into UK and broader EMEA markets, including how regional nuance affects hiring, coaching, and execution Proven track record of coaching high-performing sellers and improving team productivity, forecast quality, and revenue outcomes Experience building or scaling repeatable new-business and outbound motions Strong analytical and operational instincts, with comfort using CRM data, sales metrics, and pipeline insights to drive decisions Excellent communication, collaboration, and change-management skills Ability to work cross-functionally and influence partners across Marketing, Product, Operations, and other go-to-market functions Preferred Qualifications Experience in a high-growth B2B SaaS environment Familiarity with structured sales methodologies such as MEDDIC Experience leading distributed teams across multiple EMEA markets or time zones Bachelor’s degree or equivalent practical experience Location & Travel Must be located in Dublin or London and willing to come into the office 2-3 days a week. #LI-SO1 #LI-hybrid Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Ireland - Dublin Office
19 days ago
Sector

Sales & Business Development

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Clickup

FullTimeremote

Senior Engagement Manager

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor. Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver. YOUR ROLE Stakeholder Management Serve as the primary client contact for delivery Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery. Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict. Project Delivery Oversight Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin. Translate customer business requirements into internal deliverables and milestones Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders. Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support. Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point. Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans. Drive AI adoption Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes. Drive Value and Business Outcomes Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work. Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion. Governance Design and run governance mechanisms Track delivery efficacy, timelines, value realization and customer experience Create continuous-improvement mechanisms Change Management & Communication Own communications around delivery status, risks and outcomes Manage escalation and communication across customer/internal teams Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout. Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change. Role Development Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent. YOUR SKILLS AND EXPERIENCE 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead. Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms. Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope. Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs. Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize. Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room. Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources. Strategic judgment to separate genuine product gaps from client process or training gaps. Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit. Excellent written and verbal communication. Status reports people actually read. Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification. WHAT YOU'LL LOVE ABOUT WORKING HERE Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work. Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard. AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit. Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager. Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
20 days ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Manager, Engineering - Product

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for an Engineering Manager to lead a product engineering team at ClickUp. This is an open team placement role: you'll join a product team based on your strengths and our business priorities, rather than being hired into a single predefined product area. Across teams, the mandate is the same: build a strong team, ship useful product improvements, and take ownership of the quality and reliability of what you deliver. Engineering Managers at ClickUp are hands-on. You'll lead from the front: reading and reviewing code daily, debugging production issues alongside your team, prototyping when it unblocks a decision, and shipping code yourself when the team needs it. Your technical credibility is how you earn trust, set the bar, and make good calls quickly. You'll also own people management, delivery, and team execution. Working closely with product, design, and technical leads, you'll turn customer problems into clear priorities and achievable milestones. You'll develop engineers, make trade-offs explicit, and keep work moving without letting quality or maintainability become someone else's problem. You'll also run an AI-native team. We structure work so AI agents can read it, route it, roll it up, and report on it. Progress and team health should be visible from real signals, with reporting available self-serve rather than dependent on status meetings. We want a manager who has used AI to remove busywork and improve how a team builds, and who can help engineers use it responsibly across planning, implementation, testing, and operations. RESPONSIBILITIES Lead and develop a product engineering team. Own hiring, onboarding, mentorship, performance, and career growth, and build a team where expectations are clear and feedback is direct. Own delivery from planning through release and follow-through. Break work into clear milestones, manage dependencies, surface risks early, and make realistic commitments. Set priorities with product, design, and engineering leadership. Connect engineering work to customer needs and business outcomes, and make deliberate trade-offs between new features, reliability, and technical debt. Lead from the front technically. Stay close to the codebase: review PRs, dig into production issues, write code and prototypes when it unblocks the team, and know your systems well enough to spot risk before it ships. Drive architecture and implementation decisions with your technical leads and senior engineers. Bring real depth to design discussions, challenge assumptions with specifics, and make the call when the team is stuck. Run an AI-native team. Use AI tools and agentic workflows to improve planning, development, testing, triage, and reporting, while maintaining clear ownership and human review where it matters. Uphold a high engineering bar across design and code review, automated testing, performance, security, and maintainability. Build quality into delivery rather than treating it as a final checkpoint. Own the operational health of your team's product area. Establish appropriate monitoring, safe rollout practices, incident response, and on-call ownership, and turn production issues into lasting improvements. Collaborate across product teams and shared platform teams to resolve dependencies and deliver coherent customer experiences. Keep priorities, progress, risks, and decisions visible. Use evidence to improve team execution and product outcomes, rather than optimizing for activity counts. REQUIREMENTS 6+ years of professional software engineering experience building production software, including substantial time as a hands-on senior engineer, with 2+ years managing an engineering team. You still code. You're comfortable working in a modern production codebase (TypeScript, Node.js, React, or similar), reviewing PRs with substance, and debugging across the stack. A track record of delivering customer-facing SaaS products or services, with ownership extending beyond launch to reliability, maintenance, and customer outcomes. Experience hiring, coaching, and developing engineers, including giving direct feedback, managing performance, and supporting career growth. Deep technical judgment. You can lead architecture discussions, evaluate trade-offs from first-hand experience, and hold a high engineering bar because you know what good looks like in the code. Experience partnering closely with product and design to define priorities, scope work, and deliver against clear milestones. A demonstrated ability to use AI tools and agentic workflows to improve engineering work and reduce manual coordination, with attention to correctness, security, and review. Comfort working through ambiguity, learning unfamiliar product areas, and making decisions with incomplete information. Clear communication and effective cross-functional collaboration. You make ownership, trade-offs, risks, and next steps easy to understand. Daily fluency with AI tools in your own workflow. PREFERRED QUALIFICATIONS Recent, meaningful code contributions as a manager: features, fixes, tooling, or prototypes you shipped yourself. Experience managing engineers across frontend and backend, or leading delivery across multiple technical disciplines. Experience building and operating software at scale, including performance, reliability, safe migrations, and incident management. Experience in a fast-moving product organization, balancing customer-facing delivery with platform improvements and technical debt. Experience introducing AI-native or agent-driven workflows to an engineering team, with measurable improvements in quality or execution. Experience building collaboration, productivity, or workflow software, or products used by both individual users and enterprise customers. Experience leading distributed teams across time zones. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
22 days ago
Sector

Engineering

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Clickup

FullTimeremote

Growth Account Executive

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for an Growth Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries. You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing! We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button! The Role: Work all new business leads for Growth companies Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers. Master the product and be able to field customer service and product questions from your leads. Perform customer presentations and demos via online web conferencing tools. Work with the Growth and Marketing teams to optimise lead generation and sales conversion tools. Identify customer segments and new opportunities to improve the quality of the sales pipeline. Qualifications: 2-4 years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers. 2-4 years of SaaS sales cycle experience. Excellent written, verbal, and presentation skills. Process-driven with diligent attention to detail. Experience with completing and leading Requests for Information or Requests for Quotes. Ability to work from our Dublin, Ireland office 3x per week. Desirable: Experience with project management software or other productivity tools. Experience with e-commerce signup flows and field sales. Experience with Slack, Front, Salesforce, and Outreach. Some exposure to Customer Service and Technical Support processes, and sending responses quickly. You prefer building rapport with customers over annoying, aggressive sales tactics. #LI-SO1 #LI-Hybrid Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Ireland - Dublin Office
22 days ago
Sector

Sales & Business Development

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Clickup

FullTimeremote

Manager, Commercial Sales - EMEA

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is on a mission to make the world more productive. As Manager, Commercial Sales - EMEA, you’ll lead a frontline team of Account Executives helping companies across the region bring tasks, docs, chat, AI, and workflows into one platform. This role matters because ClickUp is continuing to scale its commercial motion in EMEA and needs a hands-on leader who can turn coaching, operating rigor, and customer empathy into more consistent revenue performance. You’ll be a true player-coach: someone who can inspect pipeline, improve deal execution, and develop sellers while building a team culture that is ambitious, inclusive, and #. You’ll also work closely with Growth, Marketing, Operations, and Product to improve how the team creates pipeline, wins the right customers, and delivers a strong buying experience. Mission Lead a high-performing commercial sales team across EMEA that consistently turns qualified pipeline into durable revenue while raising the bar on coaching, forecast accuracy, and customer value. What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across EMEA Drive pipeline generation, deal execution, and consistent attainment of team revenue targets Run a strong operating cadence across forecast calls, pipeline inspection, deal reviews, and rep development Foster a high-performance, fun, and inclusive environment where sellers are motivated to grow and exceed expectations Improve the scalability of the sales motion through better process, cleaner data, clearer performance metrics, and repeatable best practices Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support key accounts, and remove friction in the customer journey Lead with a customer-first mindset and reinforce thoughtful, value-based selling across the team Report on team performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership Required Qualifications Significant experience in B2B SaaS sales, including experience leading frontline commercial or mid-market sellers Proven track record coaching reps to stronger pipeline quality, better deal execution, and consistent quota attainment Experience managing forecast discipline, CRM hygiene, and sales operating rhythms in a fast-moving environment Strong understanding of selling into EMEA markets and how regional nuance shapes hiring, coaching, and execution Excellent communication, performance-management, and relationship-building skills Analytical and data-driven approach to diagnosing team performance and improving outcomes Ability to work cross-functionally with partners across go-to-market, operations, and product teams Preferred Qualifications Experience in a high-growth B2B SaaS company Familiarity with commercial new-business, inbound, outbound, and expansion motions Experience building or improving onboarding, enablement, and rep development programs Familiarity with structured sales methodologies such as MEDDIC Experience leading teams across multiple EMEA countries or time zones Bachelor’s degree or equivalent practical experience Location & Travel This role is aligned to Ireland and supports the broader EMEA region Candidates should be able to work effectively across EMEA time zones and collaborate with global cross-functional partners Travel may be expected for team connection, customer meetings, and key planning moments as needed #LI-SO1 #Hybrid Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Ireland - Dublin Office
22 days ago
Sector

Sales & Business Development

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Clickup

FullTimeremote

Senior Technical Account Manager - Strategic Services

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes. TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers. TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful. Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation. Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth. Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights. Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact. CORE RESPONSIBILITIES TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set. New Customer Onboarding Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support. Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations. Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management. Account Health Management Monitor seat utilization, adoption trends and Champion/Stakeholder engagement. Build and run adoption plans and account reviews to maintain or improve health. Spot risks early and build recovery plans with the account team. Deliver ongoing change management and enablement so customers keep maturing on the platform. Workflow Mapping (IER Framework) Run Intake → Execution → Reporting (IER) cycles for key workflows. Lead discovery sessions that map current-state and future-state processes. Recommend optimizations and create workflow templates that scale across teams. AI Enablement & Agent Deployment Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases. Partner with customers to define and deliver new AI automations aligned to their business KPIs. Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams. Track and report AI usage and credit consumption against plan. Customer Success & Expansion Serve as the technical partner to assigned accounts and connect adoption to business value. Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp. Generate qualified leads through data-driven insights and AI usage analysis. Drive cross-functional alignment to position renewals, expansions and AI upsells. Cross-Functional Collaboration Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support. Partner with account teams to keep delivery and success aligned. QUALIFICATIONS Required 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar) 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context Strong project and program management skills, including complex, multi-stakeholder engagements Preferred Background in professional services, implementation management or consulting at a SaaS company Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain Technical aptitude with integrations, APIs, automation logic and data modeling Experience positioning or selling services alongside renewals and expansions CORE SKILLS & COMPETENCIES Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions. AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans. Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions. Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans. Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations. Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity. Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes. Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results. WHAT SETS YOU APART You've worked at, implemented or sold against project management or work management platforms. You've run enterprise implementations and know change management firsthand. You think in workflows and systems, not just relationships. You've built something with AI that a team actually runs on, and you can walk us through how it works. You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes. #LI-SM1 #LI-remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
28 days ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Senior Technical Account Manager - Customer Success (AMER)

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities. Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights. Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact. CORE RESPONSIBILITIES Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set. New Customer Onboarding Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support. Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations. Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management. Account Health Management Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement. Build and execute adoption plans and account reviews to maintain or improve health. Identify risks early and build recovery plans in partnership with the account team. Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform. Workflow Mapping (IER Framework) Conduct Intake → Execution → Reporting (IER) cycles for key workflows. Lead discovery sessions to map current-state vs. future-state processes. Recommend optimizations and create workflow templates to scale across teams. AI Enablement & Agent Deployment Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases. Partner with customers to define and deliver new AI automations that align with business KPIs. Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams. Track and report AI usage and credit consumption against plan. Customer Success & Expansion Serve as the technical partner to assigned accounts, connecting adoption to business value. Generate qualified leads through data-driven insights and AI usage analysis. Drive cross-functional alignment to position renewals, expansions, and AI upsells. Cross-Functional Collaboration Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support. Partner with account teams to maintain alignment between delivery and success. CORE SKILLS & COMPETENCIES Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions. AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans. Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp. Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans. Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations. Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity. Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes. Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results. #LI-NMR #LI-Remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
about 1 month ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Manager, Software Engineering - Developer Experience

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ROLE OVERVIEW As the Engineering Manager - Developer Productivity, you will lead a high-impact team focused on improving developer workflows, reducing friction, and enhancing the overall engineering experience. You’ll collaborate across teams to identify bottlenecks, implement scalable solutions, and foster a culture of continuous improvement. Your work will directly influence the speed, quality, and happiness of our engineering organization. RESPONSIBILITIES: Infrastructure & Tooling Oversee the development and maintenance of CI/CD pipelines, build systems, and internal tools, including AI-powered internal tooling and agents. Ensure our developer infrastructure is scalable, reliable, and secure. Evaluate and implement new AI-native technologies, considering token economics, compute costs, and AI spend alongside productivity gains. Team Leadership & AI People Development Build, mentor, and lead a team of engineers focused on developer productivity. Foster a culture of collaboration, innovation, and accountability. Set clear goals and provide regular feedback to drive team performance in partnership with your Director. Assess each report's AI fluency level (Assisted, Augmented, Native) and set individual growth targets. Include AI fluency as a coaching topic in 1:1s; pair less AI-fluent engineers with AI-native peers for knowledge transfer. Create space for AI experimentation: dedicated time, safe-to-fail projects, and learning sprints. Recognize and reward AI-driven improvements in performance conversations. Collaboration & Communication Work closely with engineering, product, and design teams to align priorities. Advocate for developer needs and ensure alignment with company goals. Communicate capabilities and limitations to non-technical stakeholders. Write specs, rules files, and documentation that make AI more effective for the whole team. Metrics & Continuous Improvement Define and track key metrics to measure developer productivity, satisfaction, and AI-driven productivity gains. Use data-driven insights to prioritize initiatives and demonstrate impact. Track team-level AI adoption metrics and report on AI-augmented workflow effectiveness. Continuously iterate on processes to improve engineering velocity and quality. AI-Native Developer Experience Identify and eliminate pain points in the development lifecycle, with a focus on AI-augmented workflows. Drive adoption of AI coding tools (Cursor, Brain, copilots) as the default across engineering teams. Ensure every team member has access to and is actively using AI tools; track adoption and remove blockers (tooling, access, training). Partner with engineering teams to design AI-augmented development workflows that multiply team velocity. Coach engineers on the Builder model: planning, delegating to agents, reviewing with judgment, and shipping with velocity. AI Governance & Risk Ensure the team follows AI usage guidelines (data handling, code review, IP considerations). Flag risks from AI-generated code (security, correctness, licensing) proactively. Maintain visibility into what AI tools the team is using and how they're being used. Run regular retros and feedback loops on AI-related outcomes. Review AI-generated outputs alongside the team to build shared quality standards. QUALIFICATIONS: Experience: 7+ years in software engineering, with 3+ years in a leadership role managing engineering teams. Technical Expertise: Strong understanding of developer tools, CI/CD pipelines, and modern software development practices. Hands-on experience with AI coding tools (Cursor, Claude Code, Codex, or similar) and an understanding of how to integrate them into engineering workflows. AI Fluency: Demonstrated ability to operate at the AI Augmented level or above: you personally use AI tools daily and have coached others on effective AI-assisted development. Familiar with prompt engineering, context engineering, and token economics. Builder Mindset: Comfortable with the 80/20 model (planning and review vs. direct execution). Experience orchestrating work across humans and AI agents, with strong judgment on when to delegate to AI vs. when human decision-making is critical. Leadership Skills: Proven ability to build and lead high-performing teams. Experience assessing and developing AI fluency across a team. Problem-Solving: Track record of identifying inefficiencies and implementing scalable solutions, including building or adopting AI-powered tooling and eval frameworks. Governance Awareness: Understanding of AI & non-AI related risks (security, correctness, licensing, data handling) and experience establishing quality standards for outputs. Collaboration: Exceptional communication and stakeholder management skills. Ability to translate AI capabilities and limitations to non-technical audiences. Mindset: Passion for improving developer experiences and driving organizational impact through AI-native practices with a customer first mentality. WHY JOIN US? Impactful Work: Shape the future of developer productivity at a fast-growing, AI-native SaaS company. AI-Native Culture: Work in an organization that treats AI as a core competency, not a nice-to-have, with industry-leading investment in AI tooling, agents, and engineering workflows. Builder Operating Model: Join a team that's redefining how software gets built: orchestrating AI agents, shipping with compound engineering, and measuring what matters. Growth Opportunities: Advance your career on a clear AI-native career pathway with structured fluency levels and development support. Flexible Environment: Enjoy the freedom of remote work with a global team. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
about 1 month ago
Sector

Engineering

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Clickup

FullTimeremote

Strategic Solutions Engineer

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE ClickUp is hiring a Strategic Solutions Engineer to accelerate partner-sourced and partner-influenced revenue across the APAC region. This role sits at the intersection of enterprise pre-sales, partner enablement, and solution architecture. You will serve as the technical force multiplier that enables upmarket partners (Solution Partners, GSIs, and enterprise resellers) to independently acquire, implement, and expand ClickUp within their customer base, driving ARR growth and net retention. Your primary mandate is to increase the volume and quality of revenue that flows through partners, working alongside Partner Managers and Account Executives. You are a builder-scaler: standing up enablement programs from a proven playbook, iterating on them, and scaling them to drive repeatable partner-led revenue. KEY RESPONSIBILITIES Partner Enablement & Technical Development: Design and deliver structured enablement programs (workflow mapping, narrative decks, AI Agents, AI workflows, business process mapping, competitive positioning), coach partners on discovery, demos, solution design, and pricing, and drive partner certification and self-sufficiency across APAC. Co-Selling & Revenue: Serve as technical lead on partner-sourced deals from discovery through POC to post-sales handoff, coach partners to run standard deals independently, and tie all activities to measurable revenue outcomes (partner-sourced and partner-influenced iARR, win rate, deal velocity). Direct Customer Engagement: Support Account Executives on strategic direct opportunities, leading discovery, solution design, demos, and technical evaluations alongside the partner motion. Partner Acquisition & Development: Lead technical demonstrations and deep-dives for prospective partners, support recruitment as the technical closer, and elevate existing partners by showcasing new platform capabilities that expand their practice opportunity. AI & Certified Agents: Enable partners to identify, scope, and sell Certified Agent opportunities, deliver AI transformation workshops, and serve as the regional bridge between the internal AI/Agent team and the partner ecosystem. Events & Marketing: Lead or support partner-driven events (workshops, in-market tours, executive dinners), develop enablement content, and contribute to partner case studies and proof points. Reseller-Model Support: Support partner-owned billing, procurement, and renewal workflows, enable partners on expansion motions, and coordinate with Professional Services on co-delivery oversight and escalation paths. Internal Collaboration: Work cross-functionally with Professional Services, Customer Success, Product, Engineering, and global Solutions Engineering teams to resolve technical questions, assist with RFPs, and feed partner insights back into product and process improvements. QUALIFICATIONS 8+ years of experience in enterprise pre-sales, solutions engineering, sales engineering, solutions consulting, or a comparable customer-facing technical role. 2+ years supporting or enabling channel partners, VARs, system integrators, or working in a partner-led go-to-market motion. Demonstrated ability to build programs from scratch (not just execute existing ones). Strong presentation, storytelling, and workshop facilitation skills, with the ability to connect product capabilities and technical details to business outcomes for different audiences. Experience designing or explaining solutions involving APIs, web services, automation, integrations, workflow configuration, or lightweight technical validation. Strong background in business process mapping, including the ability to analyse, document, and improve complex business processes across diverse environments. Ability to create credibility with partners, AEs, and customers, handle objections thoughtfully, and act as a trusted advisor. Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs. Strong commercial judgment, structured problem-solving, and comfort managing multiple concurrent priorities with urgency and limited supervision. Up to 50% of travel is required for this role. LOCATION This role is open to candidates across Australia, with Sydney, Melbourne or Brisbane preferred. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Australia
about 1 month ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Senior Technical Account Manager - Strategic Services (EMEA)

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT CLICKUP ClickUp is the everything app for work, built to help teams plan, collaborate, and execute in one place. Our customers rely on ClickUp to simplify complexity, move faster, and build better operating systems for work across teams. THE ROLE We’re hiring a Senior Technical Account Manager, Strategic Services to partner with strategic customers as they implement, expand, and mature their use of ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management. You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. That means leading complex implementations, guiding adoption across multiple stakeholder groups, identifying opportunities for automation and AI, and helping customers realize measurable business value from the platform. WHAT YOU’LL DO LEAD STRATEGIC IMPLEMENTATIONS AND CUSTOMER TRANSFORMATIONS Own complex customer engagements from discovery through rollout, enablement, and ongoing optimization. Diagnose current-state workflows, identify friction points, and design scalable future-state solutions in ClickUp. Guide customers through governance, architecture, process design, and rollout planning across multiple teams or business units. Help customers recover momentum when implementations stall, priorities shift, or stakeholder alignment breaks down. DRIVE ADOPTION, VALUE REALIZATION, AND ACCOUNT HEALTH Partner closely with customer stakeholders to define success measures, adoption milestones, and practical next steps. Translate customer goals into clear execution plans that improve adoption, stakeholder engagement, and long-term platform value. Use usage signals, customer feedback, and business context to identify risks early and build recovery or acceleration plans. Support strategic business reviews and customer conversations with a clear point of view on progress, opportunities, and priorities. DESIGN SCALABLE SOLUTIONS, AUTOMATION, AND AI USE CASES Turn complex business needs into thoughtful ClickUp solutions using workflows, structure, automations, reporting, and process best practices. Recommend when to standardize, when to keep flexibility, and how to balance technical ambition with customer readiness. Identify practical automation and AI opportunities that improve customer outcomes instead of creating unnecessary complexity. Help customers operationalize new ways of working by pairing solution design with enablement, change management, and adoption support. PARTNER ACROSS TEAMS TO SOLVE COMPLEX CUSTOMER PROBLEMS Act as a trusted advisor to customer admins, operators, and executive stakeholders. Coordinate effectively with Customer Success, Sales, Product, Support, and other internal partners to keep customer work moving. Escalate thoughtfully, communicate clearly, and maintain ownership even when multiple teams are involved. Bring customer feedback and recurring pain points back to internal teams to improve product usage, delivery patterns, and customer outcomes. WHAT WE’RE LOOKING FOR REQUIRED QUALIFICATIONS Experience in a customer-facing post-sale role such as Technical Account Management, Professional Services, Solutions Consulting, Implementation Consulting, or a closely related function. Proven success leading complex SaaS implementations, customer transformations, or strategic enablement programs with multiple stakeholders. Strong workflow and process design instincts, including the ability to translate ambiguous business needs into scalable solutions. Excellent customer communication skills, including confidence with both hands-on operators and executive stakeholders. Strong judgment in ambiguous environments, with the ability to prioritize, simplify complexity, and keep momentum through change. A clear ownership mindset and track record of driving outcomes rather than operating reactively. PREFERRED QUALIFICATIONS Experience with work management, workflow automation, collaboration, CRM, ITSM, or adjacent SaaS platforms. Comfort recommending or deploying automation, reporting, and AI-enabled workflow improvements. Experience managing strategic or enterprise customer relationships where adoption, governance, and value realization mattered as much as configuration. Exposure to change management, customer enablement, or consulting-style discovery and solutioning. Ability to influence cross-functional teams without direct authority. LOCATION This role is approved for hiring in Ireland. Please confirm any remote, hybrid, travel, or time-zone expectations during the hiring process. WHY THIS ROLE IS COMPELLING This is a high-impact opportunity for someone who enjoys combining customer strategy, technical solutioning, and execution. You’ll help strategic customers transform how they work, while shaping scalable delivery patterns inside a fast-moving environment where adoption, workflow design, automation, and AI all matter. #LI-SO1 #LI-remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Ireland
about 2 months ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Senior Backend Engineer

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is on the lookout for talented backend engineers to join the Fields squad at ClickUp! Fields is the heart and soul behind our custom task data - think dynamic schemas, high-volume updates, and the flexibility that lets users tailor ClickUp to their individual workflows. We’re building scalable, high-throughput, low-latency services that handle millions of requests daily. If wrangling distributed systems, fine-tuning performance, and designing robust APIs sounds like your idea of fun, let’s chat. Role: Build features and systems with attention to detail and performance. Own end-to-end development, from conception to production. Work closely with cross-functional stakeholders to deliver a world-class product. Identify and implement improvements to our existing systems. Help establish a fun, fulfilling, world-class engineering culture. Qualifications: Bachelor’s degree in Computer Science or equivalent major. 5+ years of experience engineering performant and high-throughput systems (ideally on Node.js). You write high quality code (ideally in TypeScript) and are uniquely productive. You have a track record of building performant, high-throughput systems. You have experience writing and debugging sql queries at scale. You have experience developing event based systems. You have experience with major cloud services (ideally AWS). You are an empathetic communicator. You are comfortable with ambiguity and have consistently delivered projects with little direction. You are product-minded and have a good intuition on what a great user experience looks like. #LI-REMOTE #LI-MAV Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Czechia
about 2 months ago
Sector

Engineering

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Clickup

FullTimeremote

Machine Learning Engineer, Ranking & Retrieval

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Machine Learning Engineer, Ranking & Retrieval ClickUp is seeking an experienced Machine Learning Engineer to join our Search team. You'll own the ML systems that power search relevance for millions of users and ground our AI in the right context. Your Impact at ClickUp You'll own the full ML lifecycle for ranking and retrieval, from training through deployment and production serving. Our search indexes large-scale, user-generated content across a multi-tenant platform where permissions-aware retrieval is critical. You'll build the systems that decide what surfaces first. Core Responsibilities Train, deploy, and serve ranking models in production, owning the full ML lifecycle Build ranker features, training pipelines, and offline evaluation frameworks Design and scale hybrid retrieval combining lexical and vector search (including HNSW with disk offloading) Run embedding inference at billions-of-documents scale Improve query understanding through intent modeling and query expansion Build permissions-aware retrieval that respects multi-tenant boundaries Create measurement frameworks to evaluate and improve search quality Collaborate with Search Infrastructure, AI, and backend teams to integrate ranking improvements across the platform Technical Requirements Bachelor's degree in Computer Science, Machine Learning, or related field 5+ years of ML engineering experience focused on ranking, retrieval, or information retrieval Proven full ML lifecycle ownership: training, deploying, and serving models in production Hands-on ranker model training: feature engineering, pipelines, offline evaluation Experience building hybrid (lexical + vector) retrieval systems Experience running embedding inference at large scale Strong query understanding fundamentals: intent modeling, query expansion Preferred Qualifications Permission-aware retrieval and multi-tenancy experience Indexing large-scale user-generated content (not small or static datasets) Hands-on experience with OpenSearch or Elasticsearch Sharding, index management, and real-time ingestion at scale Background in NLP, semantic search, or agentic retrieval Experience with TypeScript in backend systems Join Our Mission At ClickUp, we're committed to building the future of productivity software. As our Search Engineer, you'll play a crucial role in shaping the core functionality of our platform and driving our AI initiatives forward. Join us in our mission to make the world more productive! #LI-REMOTE Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
about 2 months ago
Sector

Engineering

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Clickup

FullTimeremote

Technical Account Manager

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for a Technical Implementation Account Manager (TAM) to support our customers as a trusted partner and problem-solver, blending strong relationship management with a growing understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, contributing to long-term growth, adoption, and measurable business outcomes. This role operates in an AI-native environment, and we expect TAMs at this level to use AI tools as a daily multiplier across account preparation, workflow analysis, solution design, follow-through, and customer enablement. TAMs at this level manage a defined book of business and own day-to-day execution for their accounts, while working closely with more senior TAMs and cross-functional partners on complex initiatives. You’ll use established frameworks, playbooks, and templates to guide onboarding and adoption, monitor account health, and help ensure stakeholders see continuous value throughout their lifecycle. At the L04 level, success means not just understanding AI-enabled features, but showing sound judgment in when and how to use AI to improve execution quality, speed, and customer outcomes. Technical Account Managers are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Supporting customers through onboarding and implementation for assigned customers, following established discovery frameworks and implementation plans. Account Health & Engagement: Monitoring adoption and account health within your book, executing standard plays to drive engagement, and escalating risks appropriately. Process Optimization & Solution Design: Collaborating with customers to understand key workflows and configure ClickUp solutions using established best practices, templates, and guidance from senior TAMs. Innovation Adoption & Workflow Automation: Guiding customers in adopting relevant features, including AI and automation, primarily by implementing standard patterns and documented workflows to improve efficiency and outcomes. AI-Native Execution: Using AI in your own day-to-day workflow to synthesize discovery, accelerate account preparation, improve documentation quality, draft clearer recommendations, and increase the consistency and speed of customer follow-through while maintaining strong judgment and accuracy. CORE RESPONSIBILITIES: New Customer Onboarding Support end-to-end onboarding and implementation of ClickUp for assigned customers using established discovery frameworks, templates, and project plans. Translate functional and technical requirements into ClickUp solutions for standard use cases under the guidance of more senior TAMs when needed. Guide customers through setup, integrations, and change management fundamentals, escalating complex scenarios appropriately. Use AI-assisted workflows where appropriate to prepare for discovery, summarize implementation decisions, and improve the speed and quality of customer follow-up. Account Health Management Monitor health for your book of business, including utilization, key feature adoption, and champion/stakeholder engagement. Execute standard adoption plays and account review cadences to maintain or improve health, leveraging existing playbooks and frameworks. Identify risks early and partner with senior TAMs and account teams to build and execute recovery plans. Run recurring meetings with your accounts, sharing usage summaries, recommended next steps, and capturing follow-ups. Connect AI adoption, automation usage, and workflow improvements to measurable customer outcomes such as efficiency gains, stakeholder adoption, and expansion signals. Workflow Mapping (IER Framework) Conduct Intake → Execution → Reporting (IER) cycles for core customer workflows using established discovery guides and templates. Recommend optimizations based on documented best practices and apply workflow templates to support scale and consistency. Maintain clear documentation of customer workflows, data models, and configuration decisions following team standards. Use AI to help analyze repetitive workflow patterns, identify process friction, and sharpen recommendations — while validating outputs before using them with customers. AI Enablement & Agent Deployment Support adoption of ClickUp AI across relevant customer workflows by configuring and testing standard AI workflows and automations aligned to published best practices. Provide training and consultation on how to use existing AI and automation patterns; escalate novel or complex use cases to senior TAMs or specialists. Track and report AI usage and credit consumption against plan, surfacing straightforward opportunities to deepen adoption. Evaluate AI-generated outputs for accuracy, usefulness, and business relevance before sharing recommendations or enabling them in customer workflows. Help customers move from feature awareness to practical workflow transformation by identifying where AI can remove manual work, improve reporting quality, or speed execution in repeatable ways. Customer Success & Expansion Serve as the technical partner for assigned accounts, connecting usage to business value using established value frameworks and artifacts. Identify expansion signals (e.g., usage patterns, feature interest) and pass qualified leads and insights to the account team for follow-up. Collaborate with Sales and Customer Success to support renewals, expansions, and AI upsells, aligning your work to the broader account strategy. Cross-Functional Collaboration Partner with account teams, Product, and Services to maintain alignment between delivery and success for your accounts. Share customer feedback and insights to improve delivery and customer experience, focusing on clear problem statements and reproducible examples. Collaborate with more senior TAMs and internal stakeholders on complex initiatives, contributing execution and customer context. CORE SKILLS & COMPETENCIES: Technical Acumen Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality, with a focus on applying documented solutions to customer use cases. Learns and adopts new features and patterns quickly. AI Expertise Uses AI and Agents as a daily multiplier, not just an area of awareness. Comfortable with generative AI concepts, prompt design, and automation frameworks, and able to show examples of AI improving work quality, speed, or consistency in a customer-facing environment. Able to implement standard AI use cases and identify when to bring in senior partners for more complex or novel scenarios. Consultative Discovery Strong at workflow analysis for core, well-understood processes. Uses structured discovery guides to identify friction points and map customer needs into ClickUp using existing best practices. Project & Program Management Strong project and time management for your account load. Able to juggle multiple accounts and workstreams with regular check-ins and guidance from your manager or senior TAMs. Data & Reporting Comfortable using dashboards and metrics to communicate health, adoption, and ROI at the account level. Interprets usage data to support clear, actionable recommendations within established frameworks. Customer Engagement Executive presence and strong communication skills, with an emphasis on clarity, expectation setting, and follow-through. Builds trust with customer stakeholders by reliably executing agreed plans. Account Ownership Accountable for day-to-day execution for your book of business: proactive in follow-through, organized, and focused on achieving measurable outcomes while escalating higher-risk or highly strategic decisions. Collaboration & Influence Works cross-functionally with account teams, Product, and Sales to align on outcomes. Influences through clear data, customer stories, and consistent execution, while relying on senior leaders for major strategic decisions and escalations. AI-NATIVE CANDIDATE EXPECTATIONS: Can demonstrate examples of using AI tools, prompts, automations, or agent-assisted workflows to improve personal productivity, customer delivery quality, or workflow outcomes. Can speak concretely about where AI added value, where human judgment was still required, and how success was measured. For this level, we are looking for evidence of strong applied AI fluency in execution — not necessarily novel model development or highly complex custom agent architecture. INTERVIEW SIGNAL: BE PREPARED TO WALK THROUGH HOW YOU USE AI IN YOUR WORK. OUR INTERVIEW PROCESS WILL ASSESS PRACTICAL AI CAPABILITY, INCLUDING HOW YOU APPLY AI TO WORKFLOW ANALYSIS, CUSTOMER EXECUTION, JUDGMENT, AGENTIC WORKFLOWS, AND MEASURABLE OUTCOMES. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Philippines
about 2 months ago
Sector

Customer Service & Support

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Clickup

FullTimeremote

Senior Frontend Engineer

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ROLE OVERVIEW We’re looking for a Senior Frontend Engineer to help build and improve core product experiences at ClickUp. You’ll work closely with product, design, backend, and integrations teams to deliver high-impact features in a fast-moving environment. This role is ideal for someone who can move quickly, write high-quality code, and balance speed with long-term maintainability. WHAT YOU’LL DO Build product features in Angular and React in partnership with designers, product managers, and engineers Architect efficient, reusable frontend code that powers the ClickUp user experience Collaborate closely with backend and integrations teams to deliver end-to-end features Work with QA to ensure strong test coverage and high product quality across edge cases Identify and resolve performance, scalability, and usability issues Build and maintain unit and integration tests Fix bugs quickly and deliver durable solutions to complex product challenges Follow established frontend architecture and state management patterns across the app Manage project priorities, deadlines, and deliverables in a fast-paced environment QUALIFICATIONS 5+ years of experience with JavaScript and modern frontend frameworks, with Angular or React required Strong experience with TypeScript, RxJS, and NgRx or similar Redux-style state management Solid understanding of reusable component architecture and frontend performance Strong HTML/CSS fundamentals, including layout, accessibility, cross-browser compatibility, and maintainable styling practices Proven ability to move quickly, take ownership, and execute with urgency Strong communication and collaboration skills Experience mentoring teammates and helping raise engineering quality Strong experience with unit, integration and end 2 end testing using jest, vilest, playwright or related frameworks. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
2 months ago
Sector

Engineering

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Clickup

FullTimeremote

Staff Frontend Engineer

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ROLE OVERVIEW We’re looking for a Staff Frontend Engineer to lead the design and development of major frontend systems and product initiatives at ClickUp. You’ll work across teams to solve complex technical challenges, improve engineering velocity, and help shape the direction of our frontend architecture. This role is for someone who thrives in fast-paced environments, drives clarity in ambiguity, and can influence both technical decisions and execution across the organization. WHAT YOU’LL DO Lead development of complex product features and frontend systems in Angular and React. Partner with backend, integrations, product, design, and QA to deliver high-quality user experiences at speed Architect scalable, reusable frontend patterns that improve product quality and developer velocity Identify and address performance bottlenecks, UI architecture issues, and scalability risks Drive engineering best practices across testing, observability, code quality, and maintainability Help teams make strong technical decisions under tight timelines and evolving priorities Own delivery across large initiatives, balancing immediate product needs with long-term technical health Mentor engineers and elevate frontend craftsmanship across the team Contribute to improving how frontend engineers work together across domains QUALIFICATIONS 7+ years of frontend engineering experience, with deep expertise in Angular and React Strong command of TypeScript, RxJS, NgRx, and modern frontend architecture patterns Experience building reusable component systems and scalable frontend application structures Deep knowledge of performance optimization, debugging, and building for large-scale web applications Strong product sense and ability to work cross-functionally in a fast-moving company Demonstrated success leading major technical initiatives and influencing across teams Strong mentorship skills and a track record of leveling up other engineers Excellent communication and execution skills, especially in high-urgency environments Strong experience with unit, integration and end 2 end testing using jest, vilest, playwright or related frameworks and ability to come up with testing strategies. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

United States
2 months ago
Sector

Engineering

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