Warehouse Manager

• Permanent ongoing opportunity with a stable tier one business.
• Work close to home in the Western Suburbs.

This organisation is a respected name in the logistics sector, known for its operational excellence and commitment to delivering quality outcomes. As a large company, they offer a structured yet supportive environment where employees can thrive.

• Oversee daily site operations across warehousing, transport, administration, customer service, and OH&S functions.
• Act as second-in-command to the Business Manager, ensuring operational excellence and continuity.
• Lead and manage warehouse teams and site supervisors to meet performance targets and service standards.
• Ensure compliance with Dangerous Goods (DG) regulations, health and safety protocols, and administrative procedures.
• Respond to customer queries promptly, resolve issues thoroughly, and implement preventative measures.
• Allocate resources effectively to meet contractual obligations and adapt to changing operational demands.
• Foster strong customer relationships through proactive communication and service responsiveness.
• Champion a safety-first culture and drive continuous improvement through collaborative leadership and team development.

A successful Warehouse Manager should have:

• Significant experience leading teams in a 3PL environment.
• In-depth understanding of transport industry laws, regulations, and fatigue management, with specific expertise in handling dangerous goods.
• Strong commitment to customer service, with a keen interest in understanding client needs and delivering value.
• Solid grasp of workforce and operational requirements, particularly in areas of training, compliance, and performance standards.
• Skilled in incident response and investigation, with the ability to identify root causes and implement corrective actions effectively.
• Capable of making informed decisions by evaluating a wide range of internal and external operational factors.
• Proficient in data analysis and problem-solving to support operational improvements.
• Clear and effective communicator, both in writing and verbally, across all levels of the organisation.

• Competitive salary up to $140,000 AUD plus superannuation.
• Permanent, full-time opportunity with long-term career prospects.
• Work in a collaborative and supportive team environment.
• Convenient location in Western suburbs, with on site parking.
• Opportunities for professional growth and skill development.