Team Leader - Shimmers - Jumeirah Mina Al Salam

An opportunity has arisen for a Team Leader to join the Shimmers team in Jumeirah Mina Al Salam.

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Madinat Jumeirah:

Set along a two-kilometres stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region's most versatile event and conference spaces.

• Oversee daily operations of the restaurant or outlet, motivating the service team to deliver exceptional dining experiences and achieve departmental goals.
• Brief service staff before each shift on daily priorities, menu updates, and guest expectations, ensuring smooth and coordinated service delivery.
• Lead by example with professionalism, integrity, and attention to detail, setting the tone for high service standards across all guest interactions.
• Address guest needs and special requests promptly and effectively, ensuring a personalized and satisfying dining experience.
• Monitor stock levels of service items, oversee inventory control, and ensure timely coordination with suppliers for F&B needs.
• Prepare and maintain service records, shift reports, and guest feedback logs to support operational decisions and service enhancements.

• 2 to 3 years of relevant experience in luxury hospitality in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Strong knowledge of Microsoft Office products, Micros, and Sevenrooms.
• Experience working in a multi-cultural environment.

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)