Team Leader - Palace Lounge - Jumeirah Al Qasr
Team Leader - Palace Lounge - Jumeirah Al Qasr
- 1 Vacancy
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Job Description
About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, an...
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa.
About the RoleTeam Leader - Palace Lounge at Jumeirah Al Qasr (Dubai).
Responsibilities- Supervise the daily operations of the Palace Lounge, coordinating with supporting departments to deliver an exceptional guest experience.
- Conduct pre shift briefings to communicate updates, reinforce service expectations, and align the team with operational priorities.
- Prepare required reports, maintain accurate records, and carry out regular quality checks and audits to uphold service excellence.
- Address guest inquiries and feedback with professionalism and empathy, ensuring prompt resolution or escalation when appropriate.
- Uphold Jumeirah's service standards, policies, and procedures, ensuring compliance at all times.
- Experience in a similar position within a luxury 5 star environment.
- Previous experience in the UAE is preferred, while international luxury exposure is equally valued.
- Fluent in English; proficiency in an additional language, particularly Russian, will be regarded as an advantage.
- Strong technical proficiency in Microsoft Office applications and Opera Cloud systems.
- A genuine passion for delivering exceptional guest experiences within a multicultural team environment.
- Confident and professional in managing guest feedback with empathy and efficiency.
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Company provided shared accommodation.
- Comprehensive healthcare and life insurance coverage.
- Paid annual leave and flight from your home country.
- Performance based incentives tailored to your role.
- Competitive tax free salary paid in UAE Dirhams (AED).
Abu Dhabi Emirate, United Arab Emirates (Dubai).
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Job Overview
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Location
Not Specified, United Arab Emirates
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Offered Salary
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Industry
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Date Posted
2 weeks ago