Senior HR Manager - Cartier Oceania

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.

Be a part of our Team!

Reporting to the Head of HR for Richemont Oceania, this role will provide full spectrum of Human Resources functions and be a strategic partner to support continuous business growth across Oceania. Your partnership approach, cross-functional mindset, open-mindedness, agility and curiosity are core values to contribute to diverse and progressive team.

This role supports around 180 employees in total across Cartier Australia and New Zealand markets.
This is a managerial role with 1 direct report that focuses on partnering with retail population.

HOW WILL YOU MAKE AN IMPACT?

• Have a good understanding of the business and strategy; establish a strong partnership with your stakeholders across all levels.
• Gather requirements from business on workforce planning, work closely with business leaders and managers to formulate a workforce plan to support business growth.
• Support management by providing human resources advice, counsel, and decisions.
• Explore opportunities to add value to business performance.
• Actively participate in the designing and implementation of a high-performing and sustainable organisation.
• Ensure accuracy of people files, information and database.
• Work closely with the Total Reward team on salary benchmarking exercises, make recommendations based on market data and organizations' priorities.
• Analyze internal and external data to identify risks and opportunities, make recommendations for action plans.
• Manage HC, personnel cost plan, budget, analysis and control.
• Drive the annual salary & bonus review in the coverage.

Talent Acquisition

• Partner with the TA team on employer brand building initiatives and recruitment.
• Keep track on recruitment process, update stakeholders on a timely manner.
• Manage the orientation program, ensure that new joiners have a first-class onboarding experience.

Talent Management and Development

• Support management to develop and follow up of individual development plans.
• Manage the annual organization and talent review process and ensure accurate talent evaluation information through talent management desktop.
• Drive the performance review and processes to ensure executional excellence to manage employee development and linking it with organizational objectives.
• Work closely with business leaders and Cartier L&D team to drive and monitor employees' individual development plans.
• Partner and with Richemont L&D team and collaborate with Cartier L&D team for the implementation of corporate training or learning programs to meet the business needs where appropriate.

Employee Relations and Employee Engagement

• Foster a conductive working environment through employee relations activities and communication.
• Handle local labour tribunal cases (with the support from Richemont Compliance and Legal).
• Detect and handle complaints, disputes, and grievances of all staffs and to report them to the SEAO HR leadership team.
• Coaching line managers in the event of counselling out employees who are under performance or taking any disciplinary action.
• Drive and facilitate regular employee engagement survey with its action plan in place.

Other Projects

• Collaborate with Group, HQ and Regional teams on roll-out of projects in the markets.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At Cartier, we believe passion and expertise are the sparks that create extraordinary success.
To truly thrive in this role, you'll bring:

• Approximately 10 years' experience in a HR Business Partner role or with full spectrum of human resource functions.
• A degree qualification, ideally HR or Business related
• Excellent cross-team collaboration and strong influencing & communication skills within different stakeholders.
• Strong interpersonal and consulting skills in dealing with employees at all levels of the organization, including leadership, influencing and relationship-building across functions.
• Drive-for-results orientation with the ability to translate complex, strategic topics into specific, understandable goals, tactics, action plans and deliverables.
• Self-starter, energetic, positive and strong problem-solving skills driven by data, business acumen and market insights.
• A passionate and proactive approach, willing and able to take initiative.
• A high level of sense of ownership and personal accountability.
• Excellent verbal and written communication skills in English is a must.
• Ability to work under pressure in a fast-paced environment.

HOW DO WE KEEP YOU SMILING?

• A great opportunity to be a part ofa dynamic and diverse team.
• This role will help build your knowledge and experience in all aspects of Retail HR.
• A generous salary and other wonderful incentives as part of the Richemont Group
• Finally, the opportunity to explore a plethora of opportunities within Cartier and the Richemont Group

YOUR JOURNEY WITH US

Step 1: Submit your application!
Step 2: If your profile aligns, you will received a call from our TA team
Step 3: Following a successful screening, you will be invited to an in-person interview with the Head of HR for Richemont Oceania and Head of HR for Cartier SEAO where you will have the opportunity to learn more about the Maison and Richemont Oceania
Step 4: A 1on1 interview with the MD for Cartier Oceania to show case your suitability for Cartier and its local requirements
Step 5: A virtual conversation with the HR Director for Richemont SEAO
Step 6: With successful interviews completed, and contingent upon successful pre-employment checks, you will begin your journey with us.

Ignite your passion for luxury and make a meaningful impact at Cartier - apply now!

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.