Sales Manager - Food & Beverage

Sales Manager - Food & Beverage at Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi. The successful candidate will support the hotel's Food & Beverage revenue goals through proactive sales, effective client relationship management, and close coordination with operational teams. A strong understanding of luxury hospitality standards, F&B sales strategies, and exceptional customer service delivery is required.

• Assist in achieving and exceeding sales targets for restaurants, bars, banquets, and catering events.
• Develop and maintain strong relationships with corporate clients, event organizers, travel partners, and local businesses.
• Proactively identify and pursue new business opportunities through sales calls, client visits, and networking.
• Support in developing tailored proposals, presentations, and contracts for clients in line with hotel standards.
• Manage existing client accounts to ensure repeat and long-term business.
• Serve as a key point of contact for clients, ensuring their requirements are met from inquiry to event execution.
• Plan and execute promotional campaigns.
• Prepare accurate weekly, monthly, and quarterly reports, forecasts, and analyses for management review.
• Build and strengthen relationships within the local and international market to enhance brand visibility.
• Promote all Food & Beverage outlets and catering services of the hotel, highlighting unique selling points.

• Bachelor's degree in hospitality management, Business Administration, or a related field.
• Minimum 2-3 years of F&B sales experience in a luxury hotel environment, preferably focused on Food & Beverage.
• Strong knowledge of F&B operations, catering, and banquet sales in the luxury segment.
• Proven ability to achieve sales targets and generate business leads.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office and hotel sales systems (Opera, Delphi, or similar).
• Highly motivated, results-oriented, and customer-focused.

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. It offers long-stay options with 161 fully-furnished serviced apartments ranging from studios to four-bedroom units. Located within the Qaryat Al Beri complex on a private beach, the hotel is close to a souk, airport, golf course, and Convention Centre.

Equal Opportunity Employer Shangri-La Group is an equal opportunity employer. We believe in hiring a diverse workforce and are committed to non-discrimination on any protected basis. We respect your privacy and are committed to protecting the personal data you provide to us or that we collect when you use our website or interact with us. We are committed to protecting personal data in compliance with applicable privacy and data protection laws. We also adhere to Occupational Health and Safety regulations to ensure a safe and inclusive working environment.