QT Sydney - Housekeeping Supervisor

49 Market St, Sydney NSW 2000, Australia

QT Sydney is part of EVT, a premium lifestyle hotel brand delivering a luxury, design-led experience. We seek individuals who are excited to create wow-factor moments and uphold our philosophy of 'expect the unexpected'. Our people bring diverse personalities, encouraging individuality and exceptional service.

As Housekeeping Supervisor at QT Sydney, you'll play a pivotal role in delivering our signature luxury experience. You'll oversee the servicing of hotel rooms to established standards, ensuring an exceptional level of cleanliness and presentation. With a keen eye for detail and a passion for creating a healthy, welcoming environment, you'll lead by example-supporting and guiding the housekeeping team to provide guests with the very best in comfort and care. This is your opportunity to be part of a vibrant, design-led hotel where service excellence meets playful luxury.

• Supervise and support the housekeeping team to ensure rooms and public areas are cleaned to the highest standards within allocated timeframes.
• Train and guide Room Attendants, Housepersons, and Public Area Cleaners to uphold service excellence.
• Conduct room inspections and manage reporting systems to ensure accuracy in room status updates.
• Liaise with reception to coordinate room changes, special requests, and guest needs.
• Ensure compliance with hotel policies, procedures, and WH&S guidelines.
• Maintain inventory and control of guest supplies and amenities.
• Promote a positive team culture, fostering high morale and a congenial work environment.
• Act as department lead in the absence of the Executive Housekeeper.
• Attend departmental meetings and contribute to ongoing communication and training initiatives.

• Proven experience in housekeeping supervision within a hotel or hospitality environment.
• Strong leadership and team management skills with the ability to motivate and train staff.
• Excellent attention to detail and commitment to maintaining high cleanliness standards.
• Solid understanding of workplace health and safety (WH&S) practices and hotel policies.
• Effective communication and coordination skills, especially with front office and other departments.
• Proficient in managing schedules, room status reporting, and inventory control systems.

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels - Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapidcareer growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company

Join QT Sydney and become an EVT experience creator, opportunity taker, the ultimate Daymaker. When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.