General Manager - QT Canberra

QT Canberra is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a $2.3B property portfolio and hotel management, just to name a few.

QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'expect the unexpected', every property delivers an experience that combines local influence with QT's signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

QT Canberra is no ordinary hotel - it's a stage where culture meets politics, and charisma is the currency. In the heart of New Acton, we're seeking a passionate and dynamic General Manager to lead the charge. As the property's chief host, brand ambassador, and experience creator, you'll be present, visible, and engaged. Bringing to life a space where familiar faces grace our walls and unexpected moments unfold nightly.

This role is central to realising and sustaining EVT's Hospitality commercial objectives and people-focused values. You'll drive performance, foster a high-energy culture, and lead with purpose-delivering exceptional service while growing revenue and maintaining operational excellence. QT Canberra is more than just a hotel, it's where work and play find perfect accord. If you're ready to surprise even our most seasoned guests and lead a team that thrives on flair, this could be the next role for you.

• 8+ years of proven experience in a GM role coming from either branded or highly regarded independent hotels.
• Strong sales and operational background with a track record of achieving revenue growth and profitability.
• Deep understanding of operational frameworks, risk mitigation, and WH&S compliance.
• Exceptional interpersonal skills with the ability to be present, visible, and approachable across all areas of the business.
• Demonstrated ability to build and lead high-performing teams, drive engagement, and develop talent.
• Experience in managing budgets, forecasts, and Profit & Loss reports with strategic insight.
• Strong sales and customer experience mindset, with the ability to act as brand ambassador and chief host.
• Ability to foster community relationships and maintain strong stakeholder networks.
• Comfortable driving innovation and continuous improvement across service and operations.
• Committed to upholding company values, ethical standards, and corporate social responsibility.

• Lead hotel operations in alignment with EVT's Vision, Goals, Purpose and Values.
• Role model company policies with a strong focus on safety, compliance, and risk mitigation.
• Drive revenue growth, market share, and profitability through strategic leadership.
• Build a high-performing, engaged team culture focused on development and retention.
• Deliver exceptional guest experiences and respond proactively to feedback.
• Oversee financial performance, including budgets, forecasts, and cost control.
• Champion innovation through new revenue and efficiency initiatives.
• Maintain strong relationships with guests, team members, owners, and the local community.
• Maximise asset value through effective use of physical space and operational excellence.
• Uphold EVT's ethical and business standards, CSR commitments, and workplace values.

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels - Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapidcareer growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company.

Join QT Canberra and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.