Property Management Team Lead

Lead, innovate, and shape the future of property management at Place Sunnybank

At Place Sunnybank, we're redefining Property Management. As our Property Management Team Lead, you'll be at the forefront of driving innovation, inspiring your team, and delivering the exceptional service Place is known for.

This role is designed for an experienced leader who thrives on strategy, people, and performance. Enjoy the freedom to shape and lead your department, whilst being supported by the proven processes and systems that make Place a trusted leader.

• Be hands-on in managing a portfolio of 100-130 properties with the support of dedicated offshore, leasing, and field staff
• Coach and support team members to ensure ongoing growth and success within the department
• Oversee the property management operations, ensuring compliance with company policies and local regulations
• Use your client centric mindset and strong communication skills to nurture relationships with landlords and tenants alike
• Develop and implement strategies to improve tenant satisfaction and retention
• Improve operational processes by identifying opportunities for growth and efficiency
• Act as the key escalation point for tenant and landlord concerns, ensuring swift resolution and client satisfaction
• Monitor and achieve the KPIs set by the department

• Hold a current Queensland Salespersons Registration
• At least 4+ years' experience as a Property Manager with leadership exposure
• A current valid QLD Driver's License
• Passionate about individual and team growth
• Demonstrated resilience and problem-solving ability in a fast-paced environment
• A genuine love of Property Management and people

Please note that Chinese-speaking skills are not required, though cultural awareness and adaptability is highly valued.

You're not just joining Place Sunnybank, you're joining Place Estate Agents - an award-winning agency built on energy, passion, local knowledge, and professionalism. We challenge tradition to provide clients with the best service, advice, and products.

• Attractive salary package with bonus and profit-sharing opportunities available
• Extensive support team: offshore administration, leasing support, and dedicated field staff
• Access to industry-leading systems, training, and career pathways
• Access to a network of 400+ real estate professionals with extensive industry and Place experience
• Attend Property Management specific training and celebrate your achievement at quarterly Place events
• A thriving, positive team culture where leadership is supported and success is celebrated

If you're an established leader with the drive to elevate both your career and an entire department, this is the role you've been waiting for. Make Place Sunnybank your home and apply today!

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