Program Manager, PE, JP PE, JP PE

We are looking for customer-focused, enthusiastic, motivated, and talented individuals, who are willing to create a new standard across the network as a Program Manager.

Amazon Japan's fulfillment network delivers tons of packages and smiles to Amazon customers every day. As we continuously work towards our mission of becoming Earth's most customer-centric company, we are looking for a new member who can deliver even more smiles to our customers with us.

As a Program Manager and member of the team responsible for standardizing operational processes, you will be in charge of improving and implementing existing operational flow management at JP Fulfillment Centers. You will focus on optimizing existing processes, implementing established best practices, and managing the execution of standardized operations. Through analysis and process implementation, you will propose improvements to existing processes and execute and manage projects while collaborating with various stakeholders across global and JP departments.

わたしたちは カスタマ志向をもち 新たなスタンダドをつくりネットワクに展開していく情熱と意欲をもったタレントを募集しています

アマゾンジャパンのフルフィルメントネットワクは アマゾンのカスタマに毎日多くのパッケジと笑顔をお届けしています アマゾンは地球上で最もお客様な大切にする企業を目指しており 一緒により多くの笑顔をお客様にお届けできるメンバを募集しています

Program Managerは オペレションプロセスの標準化を実行するチムのメンバとして JP Fulfillment Centerの既存オペレションフロ マネジメントの改善と展開を担います 既存のプロセスの効率化 確立されたベストプラクティスの展開 また標準オペレションの実行管理を行います 分析とプロセスの実装を通じ 既存プロセスの改善を提案し グロバルとJPの様な部門のステクホルダと協力しながら プロジェクトの実行と管理を行います

• Design and implement: Identify opportunities to improve existing processes, optimize processes, and execute implementation.
• Align and localize: Collaborate with global and local stakeholders to implement established processes in JP operations. Assist in the deployment of proven best practices according to defined guidelines.
• Change and standardize: Establish process procedures and management methods. Drive efficiency improvements and reinforce standard processes.
• Control and Sustain: Ensure the execution of standard processes across the network, monitor implementation status, and provide necessary support to enable team members to execute standards effectively.

• Design and implement: 既存のプロセスについて改善機会を特定し プロセスの最適化を行い 実行していくことが求められます
• Align and localize: グロバルおよびロカルのステクホルダと協力して 確立されたプロセスをJPの業務に導入する 定められたガイドラインに従って 実証済みのベストプラクティスの展開を支援します
• Change and standardize: プロセスの手順と管理方法を構築します イノベションをもたらし 新たなスタンダドを構築します
• Control and Sustain: ネットワクでの標準プロセスの実行を確実に行い 展開状況をモニタリングし メンバがスタンダドを確実に実行できるよう必要なサポトを行います

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit

• Bachelor's degree
• 3+ years of program or project management experience (Including experience in leading projects with diverse stakeholder engagement)
• Experience using data and metrics to drive improvements
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Conversational level of English and Japanese

• Master's degree, or MBA in business process, operation, engineering, organizational development, institutional design or related field
• 1+ years of process innovation experience
• インクルシブなカルチャへの貢献や多様性に富んだグルプで働くことに対して前向きであること

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.