OSS / Tools Administrator
OSS / Tools Administrator
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Job Description
We're Hiring: OSS / Tools Administrator! We are looking for a seasoned OSS / Tools Administrator with 10 years of experience to manage and optimize our operational support systems. The ideal candidate...
We are looking for a seasoned OSS / Tools Administrator with 10 years of experience to manage and optimize our operational support systems. The ideal candidate will possess a strong technical background, excellent problem solving skills, and the ability to work collaboratively within a team to enhance system performance and reliability.
Location: Dubai, United Arab Emirates
Work Mode: Work From Office
Role: OSS / Tools Administrator
Salary - 22000 AED + Benefits
Experience - 10+ years
What You'll Do:- Manage and maintain OSS tools and systems to ensure optimal performance
- Troubleshoot and resolve technical issues related to OSS applications
- Analyze system performance metrics and implement improvements
- Collaborate with cross functional teams to align tools with business needs
- ️ Conduct regular system audits and updates to maintain security standards
- Provide training and support for end users on OSS tools
- Administer ManageEngine tool suite (OpManager, EventLog Analyzer, Analytics Plus, PAM360, ServiceDesk, etc.)
- Develop dashboards, SLA reports, alerts tuning
- Support API integration with SIEM, ITSM, APM, and Cloud systems
- Manage tool patching, database upkeep and user access controls
- Extensive experience in managing OSS platforms and tools
- Strong understanding of network operations processes and procedures
- Excellent analytical skills with attention to detail
- Proven ability to troubleshoot complex technical issues
- Strong communication skills for effective collaboration across teams
- Ability to work independently as well as part of a team environment
Ready to take your career to the next level? Apply now!
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