Operations Manager

Operations Manager

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Job Description

Location: Downtown Toronto, Liberty Village Full-Time, Onsite (Mon-Fri, 9:00 AM - 5:00 PM)Reports To: Senior Management (Partners, CFO, Design Manager)Salary: $70,000 + Full BenefitsOur client in the...

Location: Downtown Toronto, Liberty Village Full-Time, Onsite (Mon-Fri, 9:00 AM - 5:00 PM)

Reports To: Senior Management (Partners, CFO, Design Manager)

Salary: $70,000 + Full Benefits


Our client in the Architecture and Design space, is a hiring a people-savvy Studio Operation's Manager to support their senior leadership and ensure smooth day-to-day studio operations. This role is ideal for someone with strong administrative, HR, and office management experience, especially in creative industries like design, architecture, real estate, or hospitality. You'll be the heart of the studio: managing culture, onboarding, tech, admin, and HR policies, all while keeping our 36+ talented designers supported and heard. This is a key role requiring empathy, professionalism, and a touch of sparkle.


Responsibilities:

  • Act as the go-to for office operations, HR support, and culture maintenance
  • Manage onboarding, contracts, and employee documentation
  • Support recruitment, reviews, training, and team events
  • Liaise with IT consultants and troubleshoot tech issues
  • Oversee vendors, supplies, policies, and front desk coordination
  • Assist Partners, CFO, and Design Manager with executive admin tasks
  • Ensure a clean, organized, and vibrant studio environment


Qualifications:

  • 5+ years in admin/ops/HR in a professional, fast-paced office
  • Strong Microsoft Office (Outlook, Excel, Word, PowerPoint); Adobe & QuickBooks is a bonus
  • HR diploma or related training (asset)
  • Knowledge of Ontario Employment Standards Act (ESA)
  • Tech-savvy: comfortable solving common office IT issues
  • Warm, polished, approachable personality - you love people and culture
  • Excellent communication, discretion, and professional presentation
  • Able to balance being friendly with maintaining professional boundaries


The Vibe We're After:

Someone who brings energy, positivity, and presence.

Loves being part of a collaborative, pet-friendly workplace.

Think: Office Manager + HR + Culture Champion + Vibes Coordinator.

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