Office Assistant - Danley's

Danley's Garage - Office Assistant

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're seeking a meticulous and dynamic Office Assistant on our Operations Team. This entry-level role is perfect for someone eager to learn, highly organized, and ready to contribute to a wide range of construction-related projects.

Hours:

• Monday to Friday, 8:00 am - 4:30 pm

What You'll Do:

• Support the project team by assisting with day-to-day coordination tasks and ensuring accuracy in documentation.
• Help identify and address issues during project planning and customer service stages with guidance from senior staff.
• Stay current with industry trends and internal updates, quickly learning new systems and procedures.
• Assist in reviewing project details within required timeframes, upholding company quality standards.
• Provide timely updates to customers and team members regarding project progress through clear and professional communication.
• Participate in continuous improvement efforts by offering suggestions and helping implement new processes.
• Support customer interactions by answering calls, responding to emails, and escalating concerns when needed.
• Assist with administrative tasks related to permits, demolition, materials, and service orders.
• Collaborate with field staff and internal departments, including Sales, to support project execution and customer satisfaction.
• Learn to navigate and use key software platforms such as Excel, Google Layout, Adobe, and Office 365.
• Contribute to team goals and take initiative in a dynamic work environment.
• Develop knowledge of Danley's product line and basic construction processes.
• Upload and organize project-related files and images in the CRM system.
• Begin learning about zoning codes and assist in ensuring that project plans comply with municipal guidelines.
• Help review permits and create work orders with accuracy under the supervision of experienced team members.
• Assist in the coordination of building inspections.

Position Requirements:

• Minimum of 1 year in customer service with proven problem-solving capabilities.
• Excellent verbal and written communication skills.
• Skilled in managing multiple tasks and projects simultaneously.
• Excel at proofreading and reviewing others' work for accuracy.
• Strong team player with a collaborative approach.
• Must pass a background check and drug screening.

Preferred Skills:

• Proactive and innovative mindset.
• Experience in the home improvement or construction industry is a plus, though not required.
• Bilingual (Spanish or Polish) is a plus.

Job Information:

• Hours: 8am to 4:30pm Monday To Friday; 30 Min Lunch;
• Location: 6300 North River Road, Rosemont, IL, 60018
• Pay Range: $18/Hr

Benefits Offered To Danley's Employees:

• Health: Comprehensive medical coverage, including options 4 different PPO plans. Coverage is available for employees, spouses, and dependents. Free HealthiestYou (by Teladoc) when you are enrolled in one of Danley's medical plans.
• Dental: Dental coverage (PPO plans) including preventive services, basic and major procedures, etc.
• Vision: Vision plans cover annual eye exams, prescription lenses, and frames or contact lenses.
• Disability Coverage: Employees can enroll in STD and LTD.
• Voluntary Life Insurance: Employees have the option to purchase voluntary term life insurance with a guaranteed issue amount of $100,000. The max benefits amount is $300,000.
• Employees are additionally offered: Accident, Critical Illness, and Hospital Care coverage as well as identity Theft protection
• 401(k) Retirement Plan: 401(k) with company match
• PTO and paid holidays

Why Work for Danley's?

• Leadership: We are the most recognizable garage builder in Chicagoland and constantly pursue ways we can be continuously better, faster and stronger at what we do

• Growth: We have constructed more than 100,000 garages to date and our best-in-class team of employees are adding to that number every single day

• Culture: Danley's has worked hard to create a culture where everyone enjoys coming to work and where co-workers are seen as family. The result? A truly unique office environment and culture.

• Security: Danley's has been in business since 1959 with no signs of slowing

• Professionalism: We set the bar by investing heavily in quality improvements and establishing industry-best operations that are the envy of our competitors.

• Teamwork: We are focused on assisting each other and working together to take care of our customers, which is something we value above all else.